Create or edit users in Office 365

As the Office 365 admin, you can create or edit user accounts for everyone in your organization that uses Office 365 services. When you create or edit a user account, you can also assign licenses to the user and set a user’s administrative permissions.

Watch: How to add users to Office 365

In this article


Add a single user account

  1. Go to Admin > Office 365 > Users and groups > Add Add.
  2. On the Details page, complete the user information. To add optional user information, click the arrow next to Additional details. When you’re finished, click Next.
  3. On the Settings page, click Yes if you want to assign the user admin permissions.

If you clicked Yes, select an admin role. If you have chosen to give the user an admin role, you also need to provide an Alternate email address. See Assigning admin roles for more information.

  1. Under Set user location, select the user’s work location, and then click Next.
  2. On the Assign licenses page, select the licenses that you want to assign to the user, and then click Next.

If you have no licenses available, you can remove licenses from existing users who no longer need them, or delete user accounts that are no longer needed to free up licenses. See Assign or remove a license for more information.

  1. On the Send results in email page, select Send email, type your email address, and then click Create.

You can enter a total of five email addresses.

  1. Review the information on the Results page, and then click Finish or click Create another user to repeat the process.

Some changes may take time to apply across multiple services.

Want to know how to create multiple user accounts? Check out Add multiple users with a CSV file.

If your organization uses more than one domain, here are some things to be aware of when you create a user account:

  • You can create user accounts with the same user principal name (UPN) across domains if the first account you create is, for example, geoff@contoso.onmicrosoft.com. That account must use the “onmicrosoft” portion of the domain name. You could then also create the account geoff@contoso.com.
  • You can’t create geoff@contoso.com followed by geoff@contoso.onmicrosoft.com.

 Note   

  • If your organization has established email coexistence, you must create and edit all user accounts in your local Active Directory directory service. For more information, see Directory synchronization roadmap.

Edit a user

 Important    If the user that you are trying to edit is synchronized with your Active Directory service, an error message appears. You’ll be unable to edit the user using this procedure. To edit the user, use your local Active Directory management tools.

Use this procedure to edit a single user’s information.

  1. Go to Admin > Office 365 > Users and groups.
  2. On the Active users page, click the user that you want to edit, and then click Edit Edit.
  3. Click the Details, Settings, Licenses, or More tabs, depending on the changes that you want to make.

     Important    If you block a user from having sign-in access to Office 365, it will take about an hour to take effect on all that user’s devices and clients. Also, make sure that you remove or disable the user from your on-premises Blackberry Enterprise Service, or BlackBerry Business Cloud Services. You should also disable any Blackberry devices for the user. Refer to the Blackberry Business Cloud Services Administration Guide if you need specific steps on how to disable the user.

  4. Complete your changes, and then click Save.

To learn more about changing a user’s settings, check out:

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Edit multiple users

 Important    If the users that you want to edit are synchronized with your Active Directory service, you won’t be able to complete this procedure; the changes won’t be applied on the Results page. To edit multiple users, use your local Active Directory management tools.

Use this procedure to edit user information or assign licenses for multiple users.

  1. Go to Admin > Office 365 > Users and groups.
  2. On the Active users page, click the users that you want to edit, and then click Edit Edit.
  3. On the Details and Settings pages, edit the information as needed, and then click Next. Or, just click Next if you have no changes to make on those pages.

     Important    If you block a user from having sign-in access to Office 365, it will take about an hour to take effect on all that user’s devices and clients. Also, make sure that you also remove or disable the user from your on-premises Blackberry Enterprise Service, or BlackBerry Business Cloud Services. You should also disable any Blackberry devices for the user. Refer to the Blackberry Business Cloud Services Administration Guide if you need specific steps on how to disable the user.

  4. On the Assign licenses page, do one of the following, and then click Submit:
  • If you’re not making any changes to the existing license assignments, click Retain current license assignments.
  • To replace existing license assignments, click Replace existing license assignments, and then choose one or more licenses from the list.
  • To add licenses to the existing license assignments, click Add to existing license assignments, and then choose one or more licenses from the list.
  1. Review the information on the Results page, and then click Finish.

Some changes may take time to apply across multiple services.

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Delete or restore users

Want to know how to delete or restore users? Check out Delete or restore users.

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Quyidagiga qo'llanadi:
Office 365 Enterprise admin, Office 365 Midsize Business admin