The Ribbon will look the same for a new e-mail message and a received e-mail message.

True.

False.

You'll see the Mini toolbar when you do which of the following:

Use Outlook while traveling and check into a hotel.

Select text in the body of an e-mail message.

Select text in the Subject line of a message.

To use a keyboard to access commands on the Ribbon, start by pressing this key:

CTRL

ALT

SHIFT

Suppose you want one-click access to the Print button for every message you receive and open. What's a good solution?

Use the Print command on the File menu in the open message. That's always available.

Add the Print command to the Message tab.

Add the Print command to the Quick Access Toolbar.

When you switch to Contacts, the To-Do Bar will change to reflect activities specific to contacts.

True

False

You've switched to the calendar and you're ready to explore its new look. To make more room in the Outlook window to see it, you could do this from within Outlook:

Use the buttons at the top to hide detail.

Minimize the Navigation Pane.

Change your screen resolution settings.