Now have a go at inserting some symbols and characters. You can also look at shortcut keys and AutoCorrect as quick methods for inserting characters and decide which method is better for you.

Imagine you are working for company that sells skates and you are replying to a customer query. Most of the letter is complete; you just need to make a few minor adjustments.

About the practice session

When you click Practice in Word, a practice document will download to your computer and open in Word, and a separate window with practice instructions will appear alongside (see picture).

Note    You need to have Word 2003 installed on your computer.

Tips

• If the practice instructions aren't visible, or disappear when you click in Word, click the Word Help taskbar button and then click the Auto Tile button on the upper-left corner of the instructions.
• If the practice instructions cover up Word, click the Auto Tile button on the upper-left corner of the instructions.

Before you begin

Make sure to close Word if it is already running.

Start the practice

Click the Practice in Word button now.