Error code 0-3 when installing Office

Getting a “Something went wrong” message when installing Office on your computer isn’t fun and trying to fix the problem can be frustrating. To help determine the steps you’ll need to take, check the bottom of the message for an error code.

If you see Error Code: 0-3, go to the Fix install error code 0-3 section in this article.

If there’s a different error code, or, if the install error message is different, go to the Other Office install errors section in this article to find other articles that might help.

Fix install error code 0-3

Error code 0-3 can occur if a previous install of Office failed. To fix the problem, follow these steps:

  1. Close the error message and restart your computer.
  2. Run this Fix it. It will remove previous installs of Office 2013 or Office 365.

Uninstall Office 2013 or Office 365

 Important    When you click the Fix it, a dialog box appears that provides options to Open, Save or Cancel. If you click Open you might have problems running the Fix it. Instead, click Save in the File Download dialog box. When the download is done, click Open folder, find the file (the name of the file should start with “O15CTRRemove”) and double-click it to run the Fix it.

  1. Once the Fix it has successfully removed Office 2013 or Office 365, try to install Office again.

Other Office install errors

Click one of these articles if you’re getting a different Office 2013 or Office 365 install problem:

Vlen për:
Office 2013, Office 365 Enterprise, Office 365 Enterprise admin, Office 365 Midsize Business, Office 365 Midsize Business admin, Office 365 Small Business, Office 365 Small Business admin