Use Office 365 on your Windows Phone

If you’re new to Office 365 for Business, these downloadable guides offer useful tips to help you set up and then use your Windows Phone to access email, instant messaging, Office documents, and other Office 365 services from your Windows Phone.

Windows Phone Quick Start Guides

Need a guide for a different device?   
Download other Office 365 mobile Quick Start Guides

Frequently asked questions


How do I open these Windows Phone Quick Start Guides?

If you’re using Windows 8 Choosing Download Guide opens the guide directly in the Windows 8 Reader app, where you can view it, print it out, and save it for later reference.

If you’re using Windows 7 or earlier Before you can view the guide, you’ll need to download and install the free Adobe Reader app. If you’ve already done this and are having trouble displaying the guide in your browser, try this instead:

  1. Right-click or touch and hold the Download Guide button, and then click Save target as (on some browsers this is called Save link as).
  2. Save the PDF file to your desktop, and then open it in your PDF reader.

How do I log in to the Office 365 for Business portal?

You can use the browser on your device and go to Office 365 sign-in (portal.microsoftonline.com) and sign in with your Office 365 user ID and password.

How do I set up POP or IMAP email on my device?

You can find details for setting up POP or IMAP and the server name for SMTP in Set up email on Windows Phone.

How do I get Office on my Windows Phone?

Office Mobile including Word, Excel, and PowerPoint is already pre-installed on your Windows Phone.

How do I use OWA on my Windows Phone?

There is no separate Outlook app for Windows Phones. Access your Office 365 email by adding your Office 365 User ID to the email settings on your phone, see Set up email on Windows Phone.

You can also sign in to the Outlook Web App using your phone’s browser. Simply Sign in to Office 365 (portal.microsoftonline.com) with your Office 365 user ID and password.

How do I install OneDrive for Business on my Windows Phone?

There isn’t a separate OneDrive for Business app for Windows Phone since it’s already part of Office Mobile. You can add your OneDrive for Business library to places in Office Mobile.

  1. Swipe to apps and tap Office.
  2. On places, tap Office 365. Follow the steps to set up your account.

You can also view team sites and OneDrive for Business from your device’s browser. See, Open a site in SharePoint Online on a Windows Phone.

When I tap Office Mobile and try to set up Office 365 on Places, it says “This account already exists.”

If you get this message it means you already have your Office 365 user ID set up on your phone. You can fix this by deleting your Office 365 email account and re-add it using Office Mobile.

  1. On your Windows Phone tap Settings.
  2. Tap email + account.
  3. Tap and hold your Office 365 user ID, tap delete.
  4. Swipe to apps and tap Office.
  5. On places, tap Office 365. Follow the steps to set up your account. This re-adds your email account to your phone and adds a link to your OneDrive for Business documents in the Office Mobile app.

How do I use Lync on my device?

For more details on using Lync on your Windows Phone or to troubleshoot sign in issues, see Microsoft Lync 2013 for Mobile Clients.

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Vlen për:
Office 365 Enterprise, Office 365 Enterprise admin, Office 365 Midsize Business, Office 365 Midsize Business admin, Office 365 Small Business, Office 365 Small Business admin