Sign in to Outlook Web App

You can use Outlook Web App to access the email in your Office 365 for business or other Microsoft Exchange-based email account via a web browser. The web address you’ll use to sign in to Outlook Web App depends on the type of account you have. For example, if you’re using Office 365 for business, go to the Office 365 sign-in page.

 Note    Outlook Web App is the web browser version of Outlook that is used by businesses and organizations. Outlook Web App can only be used to access Office 365 for business and other accounts that are hosted on a server that's running Microsoft Exchange Server 2013.

If you have questions about Outlook Web App or are using Outlook.com, see Frequently asked questions at the end of this article.

How do I to sign in to Outlook Web App?

  1. Open your web browser or, if it's already open, open a new window.
  2. Go to the sign in page that matches the type of account you have.
Account Type Sign in information
Microsoft Office 365 for business (Office 365 Small Business, Office 365 Midsize Business, Office 365 Enterprise) Cloud-based Go to the Office 365 sign-in page.
Microsoft Live@edu Cloud-based Go to http://outlook.com.
Corporate email account On-premises (Microsoft Exchange Server) Go to the web address provided by the person who manages your email account. For example, a company named Contoso might use a URL such as https://mail.contoso.com.

 Note    If you have a Live@edu account, you may also be able to access your email through a customized URL created by the person who manages your email account.

  1. Enter the full email address for your account.
  2. Enter your password.
  3. Click Sign in.
  4. After you sign in, if you are using Office 365 for business, select Outlook at the top of the page. If you are using corporate email, select Mail at the top of the page.

Frequently asked questions

What is the difference between Outlook.com and Outlook Web App?

Outlook Web App is the web browser version of Outlook that is used by businesses and organizations. Outlook Web App can only be used to access Office 365 for business and other accounts that are hosted on a server that's running Microsoft Exchange Server 2013.

Outlook.com (formerly Hotmail) is a modern email service that provides free email for personal use. Outlook.com email addresses include @outlook.com, @hotmail.com, @msn.com, or @live.com. You don’t sign in to an Outlook.com account using Outlook Web App. For information about how to access your existing Outlook.com account or sign up for a new Outlook.com account, go to Outlook.com.

What browsers can I use with Outlook Web App?

You can use most popular web browsers to access your mailbox. For more information about browser support, see this topic: Supported browsers for Outlook Web App.

How do I use Outlook Web App?

For information about using Outlook Web App, if you are using Office 365, see Getting started in Outlook Web App for Office 365. If you are not using Office 365, see Getting started in Outlook Web App.

How else can I connect to my email?

Outlook Web App is a great way to access your Office 365 for business or other Exchange-based email account using a web browser. For information about how you can connect to your account using a mobile device, a desktop version of Outlook (for example, Outlook 2013 or Outlook 2010), or another email program (for example, Mac Mail or Mozilla Thunderbird), see Email program setup reference.

What if I am using Office 365 Home Premium?

If you are using Office 365 Home Premium, you don’t access your email using Outlook Web App. Office 365 Home Premium does not include an email service. For information, see Office 365 Home Premium.

Where can an admin find out about creating a customer URL for signing in to Outlook Web App?

If you are the administrator for your organization and are using a cloud-based service, see Configure Sign-In URLs for Outlook Web App.

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Outlook Web App, Outlook Web App for Office 365 Enterprise, Outlook Web App for Office 365 Small Business