Change your contact preferences

Use the Office 365 settings page to update your contact information and to choose the type of product-related communications that you receive. For Office 365 Enterprise and Office 365 Midsize Business, you must be an admin to update contact preferences.

  1. Go to Settings Settings: update your profile, install software and connect it to the cloud > Office 365 Settings > Contact preferences.
  2. On the Contact preferences page, select the types of product-related communications you want to receive.
  3. Type the business phone, business mobile phone, or business email where you want to receive these communications.

 Note    You can use any email address, including your Office 365 email address, to receive these communications.

This is different from your alternate email address, which is used for important notifications, such as resetting your admin password. For your alternate address, use an email address that is not your Office 365 email address. If you don’t add an email address for contact preferences, your alternate email address will be used for these communications.

  1. Click Save.

 Note    You will continue to receive email messages about your Office 365 billing and service accounts even if you don’t choose to receive the product information on the Contact preferences page.

For Office 365 Enterprise and Office 365 Midsize Business, when you first signed up as an admin for Office 365, depending on the country or region of the users in your organization, your users may have been automatically signed up to receive product-related communications.

For Office 365 Small Business, depending on your country or region, you may have been automatically signed up to receive product-related communications. Admins are the only ones who can sign up for compliance notifications.

 
 
Applies to:
Office 365 Enterprise admin, Office 365 Midsize Business admin, Office 365 Small Business admin