Change your Lync picture

 Important    To change the photo or image that displays with your Lync contact info, in the Lync main window, go to Options Lync Options button > My Picture > Edit or Remove Picture. Most often, that’ll do it. But if you have any issues—for example, if the Edit or Remove Picture button is grayed out or you don’t see it at all, it’s likely related to the version of Office 365 or Lync you’re using. So, if you’re stuck:

Ask yourself To check To change your picture
Has my Office 365 account received the service upgrade?

1) Sign in to the Office 365 portal, and then 2) look at the header at the top of the page. If it’s:

  • White and includes the navigation terms Home, Outlook, and Team Site, you have Office 365 pre-upgrade.
  • Blue and includes the navigation terms Outlook, Calendar, and People, you have the service upgrade.
Am I using Lync 2013 or 2010? 1) Open Lync, 2 ) click the arrow next to the Options button Lync Options button, and then 3) click Help > About Microsoft Lync.

This topic describes how to change your picture in Lync 2013 with Office 365 after the service upgrade. It also describes how to hide your profile picture. You can hide your picture in Lync, hide your picture in all Office programs, and hide others’ pictures in Lync.


 Notes 

  • Your Lync picture also appears in other Office programs you might use, including Outlook.
  • After you change your picture it might take some time before the new one appears in Lync.
  • If you’re not using Office 365, see Show, hide, or change your picture in Lync.

Change your picture

  1. In the Lync main window, click your picture.
  2. In My Picture options, under My picture, click Edit or Remove Picture.

 Note    If the Edit or Remove Picture button is unavailable (grayed out), like this:Screenshot of Set My Picture Options top section with Edit or Remove Picture buton grayed out
Make sure:

  • The Hide my picture option, above Edit or Remove Picture, is not selected.
  • You have the Office 365 service upgrade. See the introduction of this topic for details.

 Important   If you have the service upgrade and Show my picture is selected but the button is grayed out, the option to change your picture has been disabled at your company. Contact your workplace technical support to verify or learn more. (If you’re not using Office 365, see Show, hide, or change your picture in Lync.)

 Note    If your My Picture options don’t include these options, you’re using Lync 2010 and need a different Help topic: see Prepare a picture for Lync Online.

  1. On the Office 365 sign-in page that opens, type your Office 365 user name and/or password as needed, and click Sign in.
  2. Click Browse, and go the picture you want to use. Any size and resolution is fine.
  3. Click the file, and then click Save.

Hide your picture

You can hide your picture in Lync. Lync users will see a blank representation instead of your picture.

You can also hide your picture from everywhere it appears in Office programs, including Lync.

To hide your picture in Lync

  1. In the Lync main window, click your picture.
  2. In My Picture options, under My picture, click Hide my picture, then click OK.

To hide your picture in Lync and other Office programs

  1. In the Lync main window, click the Options button Lync Options button, and then click My Picture.
  2. In My Picture options, under My picture, click Edit or Remove Picture. If this button is not available, open the Office 365 portal instead.
  3. Sign in to the Office 365 portal, if you’re not signed in automatically, and then click the Delete (x) icon or Remove picture.

Known issue with Outlook 2013 and pictures

Outlook 2013 doesn’t always detect that you have removed your picture. This is a known issue that we’re working to address. In the meantime, here’s how to help ensure your picture won’t continue to display in Outlook:

  1. In Outlook 2013, click File, and then click Options.
  2. In Outlook Options, click People, and then, under Online status and photographs, clear the Show user photographs when available (requires restarting Outlook) check box.
  3. Close Outlook, and then open it again.

Hide everyone’s picture in Lync

You can stop Lync from displaying pictures, for example, if you want to see more text in the Lync main window.

 Important    This procedure removes your picture and everyone else’s from your view, but it doesn’t remove your picture from the view of others’. To hide your picture from other users, see the previous section.

  1. In the Lync main window, click the Options button, and then click Personal.
  2. In Personal options, under Show pictures, clear the Show pictures of contacts check box.

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Applies to:
Lync 2013 for Office 365