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Use the Document Recovery task pane to recover files
If the Microsoft Office or Office family program you are using is not responding, recover the program.
On the Microsoft Windows
menu, point to
, point to
Microsoft Office Tools
, and then click
Microsoft Office Application Recovery
list, click the program or document that is not responding.
Do one of the following:
To attempt to recover the files you were working on, click
If you just want to close the program, and lose recent changes to the files, click
The error that caused the problem can be reported to Microsoft for use in improving future versions of the program. Click
Don't report problem
Open the Office or Office family program.
Review the files listed in the
(task pane: A window within an Office program that provides commonly used commands. Its location and small size allow you to use these commands while still working on your files.)
, and decide which to keep.
If a file has
in the title it is usually a file that contains more recent changes than a file with
in the title.
If you want to view what repairs were made to a file, point to the file in the
task pane, click the arrow next to the file's name, and then click
If you want to review the versions tha
t were recovered, open all of the versions and save the best one.
For each file you want to keep, point to the file in the
task pane, click the arrow next to the file's name, and then do one of the following:
To work with the file, click
To save the file, click
, and then enter a name for the file. By default, the file is saved in the same folder as the original file. If you use the same name as the original file, the original is overwritten. When you see a message asking whether you want to replace the existing file (with the changes you made up to the last time you saved the file), click
When you have opened or saved all of the files you want to keep, click
Excel 2003, PowerPoint 2003, Publisher 2003, Word 2003