The encoded file I opened contains text that isn't readable.
If all the text appears garbled or as question marks, then Microsoft Word may not have accurately detected the encoding standard of text in the file. As a result, Word may have used the wrong encoding (encoding: The byte (or sequence of bytes) representing each character in an HTML or plain text file. Unicode encoding supports all characters in all languages and is readable in at least Microsoft Internet Explorer 4 and at least Netscape Navigator 4.0.) standard.
To have Word use an encoding standard you select:
- On the Tools menu, click Options, and then click the General tab.
- Select the Confirm conversion at Open check box.
- Close and then reopen the encoded file.
- In the Convert File dialog box, select Encoded Text.
- In the File Conversion dialog box, select Other encoding, and then select the encoding standard you want from the list.
You can preview the text in the Preview area to check whether it makes sense in the encoding standard you selected.
If almost all the text looks the same (for example, all boxes or all dots), the required font may not be installed. You can install additional fonts by running the Microsoft Office Setup program again. On the Advanced Customization screen in the Setup program, expand Office Shared Features, and then expand International Support. Select the font you need, click the arrow next to your selection, and then click Run from My Computer.
When I open an encoded file, the File Conversion dialog box doesn't appear.
I lost text when I saved a file as encoded text.
Chinese or Korean text is displayed incorrectly.
Earlier versions of Microsoft Word were sometimes used in conjunction with third-party language-processing add-in programs designed to support Chinese or Korean on English versions of Microsoft Windows. Use of these add-ins sometimes results in incorrect text display in more recent versions of Word.
However, you can set options to convert these documents so that text is displayed correctly. On the Tools menu, click Options, and then click the General tab. In the English Word 6.0/95 documents list, select Contain Asian text (to have Word interpret the text as Asian code page data, regardless of its font) or Automatically detect Asian text (to have Word attempt to determine which parts of the text are meant to be Asian).
Note After successfully opening the file, be sure to reset this option to Open normally; otherwise, correctly stored files may be opened incorrectly.
The Convert File dialog box appears when I open a file, and I don't know why.
I pressed ALT+X and got unexpected results.