When you open a file from another word processor or other program in Microsoft Word, Word will automatically use a converter, if necessary, to open the file. If Word cannot open the file, you may need to install the appropriate converter.
- Verify that the converter is not already installed.
- To see a list of file formats in which Word can open documents, click Open on the File menu and look at the available choices in the Files of type box.
- To see a list of file formats in which Word can save documents, click Save As on the File menu and look at the available choices in the Save as type box.
Note The formats listed in the Files of type and Save as type lists are either directly supported by Word, or a converter for the format is installed.
If you don't see file extensions in the Files of type and Save as type lists, go to Microsoft Windows Explorer. On the Tools menu, click Folder Options, and on the View tab, clear the Hide extensions for known file types check box.
- Run the Microsoft Office Setup program.
- Quit all programs.
- Do one of the following:
In the Currently installed programs box, click Microsoft Office 2003 or Microsoft Office Word 2003, depending on whether you installed Word as part of Office or as an individual program, and then click Change.
On the Maintenance Mode Options screen, click Add or Remove Features, and then click Next.
If you installed Word as part of Office, select the Choose advanced customization of applications check box, and then click Next.
On the Advanced Customization screen, click the expand indicator (+) next to Office Shared Features.
Click the expand indicator (+) next to Converters and Filters and then click the expand indicator (+) next to Text Converters.
Click the arrow next to your selection, and then click Run from My Computer.
- If you run Microsoft Windows 2000, double-click the Add/Remove Programs icon in Microsoft Windows Control Panel.
- If you run Microsoft Windows XP, click Add or Remove Programs in Control Panel.