Get help with Microsoft Word 2000 or Word 2002

Applies to
Microsoft Word 2000 and 2002

As a user of Microsoft Word 2000 or Word 2002, you might want more help to produce a professional Word document. For example, you might want to know how to use a feature you haven't used before. Or, you might want to learn the meaning of an error message that you are getting so that you can resolve the issue.

You can find plenty of worthwhile help — both from Microsoft and from Microsoft Most Valuable Professionals (MVPs).

In addition to the Help files that are locally installed on your computer and the assistance available on Microsoft Office Online, the following resources provide help with Word 2000 and 2002:

ShowMicrosoft Word Support Centers

The Microsoft Word 2000 and Word 2002 Support Centers include links to the following:

  • Top support issues
  • Step-by-step instructions for following a procedure
  • How-to articles
  • Current downloads and updates
  • Links to webcasts that demonstrate how to use various features of Word

To find what you need to troubleshoot an issue, click one of the following:

ShowMicrosoft Word Discussion Groups

In Microsoft Word Discussion Groups, you can ask questions, share information, and exchange ideas with others, including experts from around the globe.

ShowMicrosoft Word MVP FAQ Web site

The Microsoft MVPs are people who are passionate and knowledgeable about technology — and who know a lot about Microsoft Word. To see how these experts answer the questions most frequently asked by users of Word, go to the Microsoft Word MVP Frequently Asked Questions (FAQ) Web site.

When you are ready to upgrade

When you upgrade to Microsoft Office Word 2003, you have access to even more help, such as Web-based training courses, a greater variety of templates, and articles that are updated regularly based on comments from customers.

Word 2003 also provides a new approach to comparing documents. When you use Compare Side by Side with (Window menu), you can scroll through two documents at the same time to find the differences between them without having to merge multiple users' changes into one document.

For more information about upgrading to Word 2003, see Word 2003 Product Information.