You can prevent most unexpected printing results by previewing the printed drawing before you print it. To preview a drawing, on the File menu, click Print Preview. If the print preview does not look the way you expect, you can reposition shapes or adjust drawing settings to make sure that it prints correctly.
You should also make sure you have the latest updates for Visio. Go to Downloads on Microsoft Office Online. Under Office Update, click Check for Updates.
Note If you can’t find the answer to your problem here, check the Microsoft Knowledge Base (http://support.microsoft.com/default.aspx?scid=fh;%5bLN%5d;KBHOWTO&SD=OFFN&LN=EN-US). Select the version of the Microsoft Office program you’re using, type a word to search for (such as “print”), choose any other search options you want, and then click Go.
When I print, I get a message telling me that my drawing page orientation is different from the printed page orientation.
When you see this message, do one of the following:
- Click OK to continue printing. The drawing will print over more than one page.
- Click Cancel, and then set the drawing page and printer paper orientation so that they match.
To see how the drawing page and the printer paper work together with the current settings, click Page Setup on the File menu. The preview window shows how your drawing and paper are aligned. If the alignment is not what you want, change the settings in the Page Setup dialog box to match the drawing page and printer paper orientation.
My drawing prints on multiple pages, and I want it to fit on one page.
To keep a drawing on a single page, try one or more of these methods:
- Change the drawing page orientation to see if your drawing fits.
How?
- Reduce the drawing when you print.
How?
- Set a drawing scale that represents larger real-world dimensions in a smaller scaled space.
How?
- Set a larger printed page size.
How?
I want to see whether my drawing page and printed page match before I print my drawing.
The preview in the Page Setup dialog box shows how your drawing page and your printed page settings work together.
Enlarging a drawing causes unnecessary blank printed pages.
You can reduce or enlarge your drawing on the printed page. If your drawing is small, enlarging it can make it easier to see on the printed page. However, if you enlarge a drawing, a number of blank pages may be printed in addition to the drawing.
To avoid this problem, do one of the following:
- Set the drawing page size to fit the drawing contents. (On the File menu, click Page Setup, click the Page Size tab, and then click Size to fit drawing contents.)
- Adjust the drawing page larger or smaller.
How?
Some shapes don't appear in the printed drawing.
- The shape might be set as a nonprinting shape, or it might be on a nonprinting layer. Select the shape, and then on the Format menu, click Behavior. If a check mark appears in the Non-printing shape check box, clear it. To find out what layer a shape is on, select the shape, and then on the Format menu, click Layer. To check the layer, on the View menu, click Layer Properties. Make sure that the Print column is checked for that layer.
Text in my drawing looks different than it did in previous versions of Microsoft Office Visio.
You may have opened a drawing created in a previous version of Visio that uses printer fonts, which are not supported in this release of Visio. Visio substitutes the closest font supplied by Microsoft Windows. Try changing the font in your drawing to an available TrueType, OpenType, or PostScript font.
Text that I print looks different from text on the screen.
- If your document contains TrueType fonts, try downloading them as bitmap fonts. This option is often available in the Advanced Options dialog box for the printer driver. For example, on Windows 2000, on the File menu, click Print, and then click Properties. Click the Advanced button, and for the TrueType font option, click Download as Softfont.
- If your printer supports font substitution, try turning it off.
- Make sure you have the latest printer driver for your printer. Check with your printer vendor to see if they have released a newer version.
- If the printer driver is set to emulate another printer, try turning off emulation.
I can't make text in my document transparent.
PostScript fonts cannot be made transparent. Try changing the font in your drawing to a TrueType or OpenType font.
The text in my drawing doesn't print.
- You may have an unsupported printer driver. Try setting a printer preference that will allow you to print text. On the File menu, click Print. In the Print dialog box, click Properties and select the option that lets you print text as graphics. Not all printer drivers have the text as graphic feature.