Folders make it simple to work with contacts information in other ways. Suppose that the accountants at Adventure Works want to import customer information into an accounting program.
With customer contacts in their own separate folder, this task becomes very simple: The accountants would just run the Import and Export Wizard. Outlook prompts them to select a folder, and they point to the Business folder of customer contacts. That's it. No extra data preparation, no additional steps. The folder is ready to work with the wizard.