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Reduce spam! Get your Junk E-mail Filter in top condition

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How the filter routes your messages.

All right, so now you've told the filter how much filtering you want, and the filter begins deciding which messages are probably junk and which are not.

But what if the filter makes a mistake?

That's why the filter moves all of the messages it regards as spam to the Junk E-mail folder, instead of immediately deleting them. If a message you want is wrongly identified as junk, you can still retrieve that message from the Junk E-mail folder. And because Outlook wants to make absolutely sure that you don’t lose any valuable mail, messages stay in the Junk E-mail folder until you either move them or delete them.

Note    Once you are confident with handling spam, you can choose to empty the whole folder at once. You can also set Outlook to immediately and completely delete all messages it identifies as junk, without first placing them in the Junk E-mail folder for your review. Before you choose this setting, however, you should first make sure that your filter is correctly set up, so that you don't lose any legitimate messages. For more information, see the Quick Reference Card at the end of the course.

How often you check your Junk E-mail folder is up to you. If you’ve set your filter to block a lot of messages, it’s a good idea to check often. That way, you’ll see any legitimate messages sooner rather than later. (Also, note that messages in the Junk E-mail folder are counted as part of your overall mailbox size.)

Best of all, you can let the filter know that a misidentified message was never junk to begin with, so the same mistake won’t happen again. You do this by using lists — and lists are our next topic.

Before we move on, though, click Play video, above, to watch an animation that shows you where to find the Junk E-mail folder, and how to move messages out of there to where you want them. (In case you've muted sound on your computer, be aware that the video has narration.)

When the video's finished, close the video window, and click Next in this course to go to the next topic.

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