One option you have, in messages that you reply to or forward, is to change the look of your comments. Here, Nancy has set up Outlook so that her replies appear in dark blue, and her name is automatically entered as she makes each comment.
Other types of message that you send are replied to and forwarded messages. Though you may not think of these as messages that you create (because someone else started the message), you do have some control over how your replies and forwards look.
We could go into detail about all the choices you have here, but it would be easier to just show you. In the practice coming up next, we'll do just that.
Note Received messages will have the format that the sender chose when that person created and sent the message to you. However, there is an option to view all received messages in plain text if that's your preference. We'll talk more about that in "Received messages: the sender sets the format” later on in this course.
