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Become an Address Book expert

Become an Address Book expert
Learn about the types of directories the Address Book uses and how they're used. Also learn how to add or remove lists and how to change the display of contacts.

About this course

This course includes:

  • Two self-paced lessons and one practice session for hands-on experience.
  • A short test at the end of each lesson; tests are not scored.
  • A Quick Reference Card you can take away from the course.


After completing this course you will be able to:

  • Understand the function of the Address Book.
  • Display multiple contacts lists in the Address Book.
  • Add or remove address lists from the Address Book and sort entries by first or last name.
  • Specify how Outlook searches for e-mail addresses and change which directory appears first when you look up addresses.

Before you begin

This course is for advanced users who want to know the nitty-gritty details of how the Address Book works. For a basic description of what the Address Book does and how you can use it to address your e-mail messages, see So that's how! Tips to get an address on the To line fast.

Is there more than one address list in your Address Book? Have you ever wondered how address lists get there in the first place? Ever wanted to control which list shows up first? We've got good news for you — you can.

Whether you're someone who creates multiple lists of contacts by using folders, or simply the curious type who likes to know how things work (even if they're a little complicated), this course is for you.

To learn more about this course, read the overview in the center of this page or the table of contents in the left column. Then click Next to start the first lesson.

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