Troubleshoot Active X Issues

You may be experiencing an ActiveX download issue. Please see the following links to determine exactly what may be causing the issue with your system. Check below for the error message, or an error message that appears similar to the one you received, and click on the link to learn how to fix the problem.

Program not installed

Unsupported operating system

Template has been removed

Your administrator has blocked template downloads

Community templates are blocked from the Office.com community

 
 
Applies to:
Office 2013, Office 2010