Article You use the Lync - Options dialog box to set ringtones for your phone and other sounds, such as for notifications. What do you want to do? Open Ringtones and So...

Article A conference call is a phone call you have with more than one other person. You can either start a conference call with several people simultaneously or add peo...

Article Your organization’s support team may decide to create a federated relationship with other companies. A federated relationship is a virtual alliance that enables...

Article When you install Microsoft Lync Online communications software, it detects communications devices that are connected to your computer, including your webcam. Yo...

Article This article contains some frequently asked questions about using voice. In this article Where is the Lync Online dial pad? What is a Lync call? Where is the Ly...

Article Use the Lync - Options dialog box to set up or change your phone settings. What do you want to do? Add or change phone numbers Use a Text Telephone (TTY) Specif...

Article If you have Voice-over-internet Protocol (VOIP) capability, a microphone, and speakers, you’re ready to use Microsoft® Lync™ Online communications software for ...

Article Audio quality for Microsoft Lync Online communications software depends on the condition and quality of the network and devices you use. Be sure your audio equi...

Article Microsoft Lync Online communications software detects any compatible communications devices that you are using for audio through your computer (if this feature ...

Article Note     Video calls are available only if your organization has enabled computer audio (Voice-over-Internet-Protocol, or VoIP). If your organization allows it ...

Article When an incoming call is received, you can either answer or decline the call by clicking the appropriate option in the incoming call alert. What do you want to ...