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Joining a Session
Article When you receive an e-mail invitation to a Microsoft Easy Assist session, you can easily join the session by clicking the link in the invitation. You can join a...
Live Meeting 2007
Interacting during the Session
Article The Microsoft Easy Assist client provides a way for the support agents to interact with each other. If you want to chat privately with all other support agents ...
Live Meeting 2007
File Transfer
Article You can upload content to the support session for users to download. Note The Easy Assist client scans the file for viruses as the file is uploading. To u...
Live Meeting 2007
Restarting a Customer's Computer
Article During an Easy Assist session, a support agent may need to restart a customer's computer. This can be done in the Easy Assist Clien using the Reboot and Reconn...
Live Meeting 2007
Exiting and Ending a Session
Article With the Easy Assist client, after your support session is over, you can: Exit a session without ending it, so that other participants can continue the support ...
Live Meeting 2007
Sharing
Article The Microsoft Easy Assist client has a streamlined design that puts the focus on what you are troubleshooting. There are many ways you can share and request con...
Live Meeting 2007
Recording a Session
Article During a session you can enable recording and save the recording to your Live Meeting service conference center. A recorded session includes everything shown du...
Live Meeting 2007
Creating a Session
Article There are two methods for creating sessions. It is recommended that you use the Easy Assist Launchpad to create sessions. The Launchpad allows you to create ses...
Live Meeting 2007
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