Download, install, setup, activate Office 365 Home, Office 365 Personal, or Office 2013

Sometimes people can run into problems when installing Office. Here are details to help you install successfully as well as a list of known issues and their solutions.

Download and setup

To set up Office for the first time, enter your product key at

Note If you purchased Office online, you won't receive a product key. Instead, go to your account page to install Office.


To verify that Office installed successfully, sign in to using the Microsoft Account that you used when you purchased Office. You'll see the details of your Office installation on the My Account page:

If you're using Windows 8, Windows 8.1, or Windows RT, here are tips to find and start your Office applications.

More install help

Office 365 Home
Office 365 Personal

Still stuck?

Get help right now from the Office community: