Add Facebook friends as contacts

If you want to have quick and easy access to your Facebook friends, set up a connection between your Facebook account and your Office 365 account. A Facebook connection synchronizes the contact information for all of your Facebook friends into your account. When the synchronization is complete, you’ll see each of your Facebook friends listed as contacts in People in Office 365. More importantly, you’ll be able to interact with your Facebook friends in the same collaborative way (email, calendar, and more) that you can with any other Outlook Web App contact.

 Note    Not all features are available to all mailboxes. The features that are available to you are determined by the service contract for your account or the settings made by your administrator.

 Important    If you do not see Facebook listed under connect Office 365 to your networks, Facebook is not currently supported for your organization.

Start a connection to Facebook

  1. In People, in the navigation pane, select Connect to a social network. Alternatively, in Outlook Web App, click Settings GearIcon > Options > Account > Connected accounts.
  2. In the Connect Office 365 to your networks section, next to Facebook, click Connect.
  3. Enter the email address and password associated with the Facebook account that you want to connect to, and then follow the prompts to set up your account.

After you follow these steps, contacts from Facebook will appear in People in Outlook Web App.

End a connection to Facebook

  1. In People, in the navigation pane, select Connect to a social network. Alternatively, in Outlook Web App, click Settings GearIcon > Options > Account > Connected accounts.
  2. In the Connect Office 365 to your networks section, next to Facebook, click Remove.
  3. Click Yes in the dialog box to confirm that you want to remove the connection.

After you remove a connection to Facebook, the contacts that were added as part of the Facebook connection are removed.

What else do I need to know?

  • The information for each Facebook friend is stored as a read-only contact record in the Facebook folder in People. The information that is synchronized between Facebook and Outlook Web App includes first name, last name, all phone numbers, all email addresses, and all physical addresses. The data for each Facebook contact is stored in the user’s mailbox and is retained in accordance with the data retention policies for your organization and your Office 365 service plan.
  • During the Outlook Web App and Facebook connection setup process, the contacts in your Contacts folder are uploaded to Facebook as part of a one-time synchronization with Facebook. Facebook uses this contact information as part of the “People you may know” friend suggestions on Facebook. The one-time upload of information also allows Facebook to include the contact information for both your Facebook friends and Outlook Web App contacts in specific Facebook applications that you may choose to use (for example, mobile phone applications). For complete details, read the consent form when you set up your connection.
  • When one of your Facebook friends updates their information on Facebook, the respective contact information for that friend will be updated in Outlook Web App.
  • If you change the password for your Facebook account, you must end the current connection to your Facebook account, and then start a new connection to Facebook using your new password.
  • You may also be able to set up a connection to LinkedIn. For more information, see Add LinkedIn connections as contacts.
  • If you use Outlook 2003, Outlook 2007, Outlook 2010, or Outlook 2013, you need to use the Outlook Social Connector to connect to Facebook, LinkedIn, and other social networks from those email programs. For more information, see Turn on the Outlook Social Connector.

What if I want to know more?

The photo that appears for each of your contacts depends on the type of contact. Consider the following:

  • If the contact is in your organization's address book, the photo for the contact will always be the photo that is stored in the address book record. The photo used for a contact will not change even if you create a Facebook or LinkedIn contact connection to the user.
  • If the contact is not in your organization's address book or if your organization does not have an address book, Outlook Web App will use the contact photo associated with the first social connection service to which you have connected. For example, if you first add a contact using a Facebook connection, the contact photo for that user will be their Facebook profile photo, even if you later add the user as a LinkedIn connection to that contact.
  • If you're using the Facebook or LinkedIn social connection feature, the contact photos for your Outlook Web App contacts that are also your Facebook friends or LinkedIn connections are not immediately updated after ending a connection to a social network. For example, Outlook Web App may display the contact photo for one of your Facebook friends for up to three days after you have stopped using the Facebook social connection feature. To make sure that the contact’s photo is updated as soon as possible, we recommend that you delete the Internet cache in your web browser whenever you stop using either the LinkedIn or Facebook social connection feature.
 
 
Applies to:
Office 365 Midsize Business, Office 365 Midsize Business admin, Office 365 Small Business, Office 365 Small Business admin, Outlook Web App, Outlook Web App for Office 365 Small Business