You can import user profile information from Microsoft Active Directory directory service. This saves time in entering user information for every user in your organization, but may not include all of the properties you want to show for each user.

To import user profile information, you must first configure the import settings.

After you have configured the import settings, you can import user profile information from the list of actions in the Profile and Import Settings section on the Manage Profile Database page. You can also stop any import currently in progress, and view a log of past imports.

Imported user profiles are displayed on the View User Profiles page. This page has two views. The Active view includes all active user profiles that were imported during the last full import. The Missing from import view includes the user profiles that were imported in the past but were not imported in the previous three full imports because the user profile information was not available from Active Directory. For more information on deleting missing user profiles, see Deleting User Profiles.

Start full import

1. On the Manage Profile Database page, in the Profile and Import Settings section, ensure that Source of user set lists the correct set of users.
2. To select a different set of users, click Configure profile import.
3. After verifying the set of users, click Start full import.

Start incremental import

1. On the Manage Profile Database page, verify that the Start incremental import action is shown.
2. If the action is shown, click Start incremental import.
3. If the Start incremental import link is not shown, click Configure profile import.
4. On the Configure Profile Import page, in the Source section, select Import from Active Directory by using the incremental method.
5. Click OK.
6. On the Manage Profile Database page, Click Start incremental import.

Stop import

• On the Manage Profile Database page, in the Profile and Import Settings section, click Stop import.

View import log

• On the Manage Profile Database page, in the Profile and Import Settings section, click View import log.

View active and missing user profiles

1. On the Manage Profile Database page, in the Profile and Import Settings section, click View user profiles.
2. On the View User Profiles page, in the action pane, click the view that you want to see:
   • To view active user profiles, click Active.
   • To view missing user profiles, click Missing from import.

Related Topics

Configuring Import Settings

Managing Active Directory Connections

Managing User Profiles