Understanding query rules

Without any custom code, you can help searches respond to the intent of your users by creating query rules. In a query rule, you specify conditions and correlated actions. When a query meets the conditions, the search system performs the actions to improve the relevance of the search results.

For example, you might specify a condition that checks whether the query matches a term in a SharePoint term set, or another condition that checks whether the query is frequently performed on a particular search vertical in your search system, such as Videos.

A query rule can specify the following three types of actions:

  • Add Promoted Results (formerly called Best Bets) that appear above ranked results. For example, for the query "sick leave", a query rule could specify a particular Promoted Result, such as a link to a site that has a statement of company policy regarding time off work.
  • Add one or more groups of results, called result blocks. A result block contains a small subset of results that are related to a query in a particular way. Like individual results, you can promote a result block or rank it with other search results. For example, for a query that contains “Fabrikam sales report”, a query rule might use a taxonomy dictionary to recognize “Fabrikam” as a customer, and then display a result block with pertinent results about Fabrikam from your customer relationship management (CRM) system.
  • Change the ranking of results. For example, for a query that contains “download toolbox”, a query rule could recognize the word “download” as an action term and boost search results that point to a particular download site on your intranet.

For more information, see:

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Applies to:
SharePoint admin center, SharePoint Foundation 2013, SharePoint Online Enterprise (E1), SharePoint Online Enterprise (E3 & E4), SharePoint Online operated by 21Vianet - Enterprise (E1 & E2), SharePoint Online operated by 21Vianet - Enterprise (E3 & E4), SharePoint Online operated by 21Vianet - Small Business, SharePoint Online Small Business, SharePoint operated by 21Vianet - admin center, SharePoint Server 2013 Enterprise, SharePoint Server 2013 Standard