If you encounter problems with a Web Part or Web Part connection on a page, you can use the Web Part Maintenance Page to help isolate and fix your problem. You must have the appropriate permissions to use the Web Part Maintenance Page.
Tip If you are not sure which Web Part or Web Part connection is causing a problem on your Web Part Page, it is a good idea to work in a step-by-step fashion by closing one Web Part at a time and then browsing through the Web Part Page (click Go Back to My Web Part Page) to see if that fixes the problem. After you identify the problem Web Part, you can consider resetting or deleting it.
- Open the document or assets library that contains the page.
- Click the Documents or Files tab, select the page, and then in the Manage group, click Edit Properties.
- Click Open Web Part Page in maintenance view to display the Web Part Maintenance Page.
Note To access the Web Part Maintenance Page for a page that is not stored in a document library, such as the site home page, append Contents=1 to the end of the URL for the page..
- Verify that you are in the view that you want, either a personal view or shared view. If you need to switch views, do one of the following:
- If you are in a personal view and you want to switch to a shared view, click Switch to shared view.
- If you are in a shared view and you want to switch to a personal view, click Switch to personal view.
- Select one or more Web Parts, and then do one of the following:
- To move a Web Part to the Web Part Page gallery, click Close.
- To remove personal property values and revert to the shared property values of the Web Part, click Reset. You are prompted for confirmation before resetting a Web Part.
- To permanently delete a Web Part from the page, click Delete. You are prompted for confirmation before deleting a Web Part.
Note If the Allow editing in personal view property is unchecked, a Web Part may only be deleted in a shared view.
- When you finish, click Go Back to Web Part Page.
Note You cannot use the Web Part Maintenance Page to close, reset, or delete a static Web Part (that is, a Web Part outside a Web Part zone). To maintain a static Web Part, you must use a SharePoint-compatible Web design program, such as Microsoft SharePoint Designer 2013.