Learn more about why ribbon buttons are unavailable

While the ribbon helps you quickly find the commands that you need to complete tasks, you may at times find that some of the commands on the ribbon are unavailable.

Tabs, groups, and commands on the ribbon are contextual. Therefore, the ribbon commands available to you change depending on where you are and what you are doing. For example, the Navigate Up command is only available when you navigate into a folder in a list or library.

Some other reasons why commands are not available on the ribbon include:

  • You do not have the proper permissions to work with specific features. For example, if you have the default Design permission level you cannot edit list items or documents and, therefore, any commands on the ribbon that pertain to editing list items or documents are unavailable.
  • A particular site or site collection feature has not been enabled by your system administrator.
  • You need to select an item or object. For example, if you are working with a document library, you must first select a document in the library to enable many of the ribbon commands that enable you to work with the document.
  • A page or list setting might not be configured or enabled.
  • You may not have the appropriate client application installed. For example, the Connect to Outlook command requires that Microsoft Outlook be installed.
  • The command may require the use of an Active X control, which may not be available using certain browsers.

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Applies to:
SharePoint Foundation 2010 , SharePoint Online for enterprises, SharePoint Online for professionals and small businesses , SharePoint Server 2010