Troubleshoot printing envelopes in Publisher

ShowI can't find the envelope size that I need.

Your envelope might be a nonstandard size. To increase your chance of printing your nonstandard size envelope correctly, do the following:

  1. On the File menu, click Page Setup.
  2. Click the Layout tab.
  3. Under Publication type, click Envelope.
  4. Under Page Size, click Custom Size.
  5. Enter the width and height of your envelope.
  6. Click OK.

 Note   Many printer drivers do not support custom page sizes. You might need to try some of the envelope sizes that your printer does support and then adjust your layout accordingly.

Text or graphics might appear misplaced for any of the following reasons:

ShowThe selected envelope size doesn't match the selected paper size

If the envelope size you chose doesn't match the selected paper size, choose which of the two sizes you want Publisher to use when you print your envelope.

Do one of the following:

ShowHave Publisher use the selected envelope size regardless of the selected paper size

  1. On the Tools menu, click Options.
  2. Click the Print tab.
  3. Select the Automatically use envelope paper sizes check box.

ShowHave Publisher use the selected paper size regardless of the selected envelope size

  1. On the Tools menu, click Options.
  2. Click the Print tab.
  3. Clear the Automatically use envelope paper sizes check box.

ShowThe orientation and placement are incorrect

If text and graphics are placed incorrectly on the envelope or miss the envelope entirely, follow this procedure to ensure correct orientation and placement.

  1. On the Tools menu, click Options.
  2. Click the Print tab.
  3. Select the Print envelopes to this printer using these settings check box.
  4. Under Orientation, select the option you want.
  5. Under Placement, select the option you want.
  6. Select any other options you want in this dialog box.

 Note   To use Publisher's default settings again, clear the Print envelopes to this printer using these settings check box.

ShowThe page is not set up correctly for envelopes

Your envelope's size setting might not match the paper size setting, so some text might be off the page.

  1. On the File menu, click Page Setup.
  2. Click the Layout tab.
  3. Under Publication type, select Envelope.
  4. Under Page size, select the envelope size you want.
  5. Click OK.
  6. Try printing your envelope again.

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Applies to:
Publisher 2003