• Instant Messaging Etiquette Guide
• Quick Reference Guide
• Posters: Connect, Respond, and Communicate with Customers in a Flash
• How to Sign In and Set Up Contacts
• Windows Messenger Vs MSN Messenger: What's the Difference?

• Enterprise Instant Messaging: When and Why You Use It
• Windows Messenger: Getting Started
• Windows Messenger: Advanced Features

• How to Send and Receive Instant Messages
• How to Control Your Online Presence
• How to Send a File or Photo
• How to Use Online Voice Communications
• Connect Remotely
• How to Add External Contacts
• How to Use Videoconferencing
• How to Use Online Voice Communications
• Sharing Applications and Virtual Whiteboarding
• How to Use Windows Messenger for Remote Assistance

This guide provides a set of guidelines and best practices to help you use instant messaging effectively in an enterprise context.

Use this Windows Messenger quick reference guide to learn how to add contacts, start an instant message, share files or your desktop, check online status and transfer files.

With this collection of posters you can answer the following questions: Do you want to get the message out about how IM can save your universe from phone tag? Do you want to get the message out about how IM can connect you with partners, customers, and colleagues? Do you want to get the message out about how you can now IM securely, even outside the corporate network? Lastly, do you want to get the message out about how IM can help your company respond to opportunities more quickly? Then get the poster here!

Learn how to sign in to Live Communications Server 2005 using Windows Messenger 5 and begin adding and organizing your contacts.

Learn the differences between the Windows Messenger client and the MSN Messenger.

Not sure if instant messaging is right for you? This short video will help you understand how instant messaging can help make you more productive.

Ready to start using Windows Messenger? Watch this training session to learn all you need to know to get started now.

Already know the basics? In this tutorial you will learn how to go beyond instant messaging, and use Windows Messenger 5 for voice and video communication, application sharing, and more.

Learn how you to send and receive instant messages with Windows Messenger 5.

Learn how to check if your Windows Messenger 5 contacts are online and available to collaborate. You can also learn to change how your online presence appears to others or block anyone, or everyone, from seeing when you are online.

Use Windows Messenger send and receive files to illustrate key points in a discussion or enable collaboration on project deliverables. Sending a file or photo via Windows Messenger uses significantly less bandwidth than e-mail, so it is a great option, particularly for larger files.

Learn how to connect to Windows Messenger from a remote location.

Learn how to add contacts from customer and partner companies with whom your company has federated your Live Communications Server 2005, and contacts from AOL, Yahoo!, and MSN IM networks.

Learn how to use live, real-time videoconferencing on your computer with Windows Messenger 5 and Live Communications Server 2005 with a simple headset and video camera.

Learn how to start voice conversations with Windows Messenger 5 using a sound card, a microphone and speakers or a headset, and a connection to the Internet or local area network.

Learn how you can use Windows Messenger 5 to share programs and conduct whiteboard sessions with online contacts to collaborate on projects and speed up the decision-making process.

Learn how to use Windows Messenger 5 and Live Communications Server 2005 to request and initiate remote assistance from a colleague.