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Symptoms

When you view your Web presentation in the browser, you see a red X, a blank image, or no image at all instead of the graphic or picture that you expect to see.

Cause

There are several possible causes for this symptom:

• The links might not be working correctly  

  A red X indicates a missing graphic. If you move, copy, or rename your Web page, any links to supporting files (such as bullets, background textures, and graphics) might be broken.

  To automatically make the paths for the linked pictures and hyperlinks relative (relative link: When a hyperlink uses a path based on a relative link, you can move the file that contains the hyperlink and the hyperlink destination without breaking the hyperlink. Move the file that contains the hyperlink and its destination together.) when you save a Web page, do the following:

  1. On the Tools menu, click Options.
  2. Click the General tab, and then click Web Options.
  3. Click the Files tab.
  4. Under File names and locations, select the Update links on save check box.

• The VML reliance option might be set wrong for the browser  

  If you view the Web page in a browser that supports graphics in Vector Markup Language (VML) (Vector Markup Language (VML): A system of marking up, or tagging, two-dimensional vector graphics for publishing on the World Wide Web. VML graphics are scalable and editable, usually take less time to download, and require less disk space.) format (such as Microsoft Internet Explorer 5.01 or later), make sure that VML reliance is turned on in your Web option settings:

  1. Open your Web page in PowerPoint.
  2. On the Tools menu, click Options.
  3. Click the General tab, and then click Web Options.
  4. Click the Browsers tab.
  5. Under Options, select the Rely on VML for displaying graphics in browsers check box, and then save your Web page.

  If you view the Web page in a browser that does not recognize graphics in VML format (such as Microsoft Internet Explorer 4.0 or earlier), make sure that VML reliance is turned off in your Web option settings:

  1. Open your Web page in PowerPoint.
  2. On the Tools menu, click Options.
  3. Click the General tab, and then click Web Options.
  4. Click the Browsers tab.
  5. Under Options, clear the Rely on VML for displaying graphics in browsers check box, and then save your Web page.

• Some browser settings might be wrong  

  Although all browsers support the same language (HTML), there are differences between browsers. Some support separate versions of HTML and HTML extensions (HTML extensions: A feature or setting that is an extension to the formal HTML specification. Extensions may not be supported by all Web browsers, but they may be used widely by Web authors. An example of an extension is marquee scrolling text.). Also, custom options can be set in browsers (such as the default colors for text and background, and whether or not graphics are displayed) that might affect graphics display. It is a good idea to view your Web presentation in various browsers (some are available on the Web for downloading) and using various monitor settings, to make sure that all of your page elements appear in each combination.

• The picture format might be wrong  

  If you link a graphic to a Web page, but the format of that graphic isn't supported by your browser, the graphic won't be visible. Make sure that the linked graphic is in a format that is compatible with your browser.

   Tip   The .jpg (JPEG: A graphics file format (.jpg extension in Microsoft Windows) supported by many Web browsers that was developed for compressing and storing photographic images. It's best used for graphics with many colors, such as scanned photos.) and .gif (GIF: A graphics file format (.gif extension in Windows) used to display indexed-color graphics on the World Wide Web. It supports up to 256 colors and uses lossless compression, meaning that no image data is lost when the file is compressed.) graphic formats are compatible with most browsers.

• A linked picture may have been changed  

  If you make a formatting change to a linked picture (such as by adding a shadow, a border, an outline, or a fill, or by making a contrast or brightness adjustment), then your Office program will create another picture that shows those changes for displaying in a Web page. When you view the Web page in Microsoft Internet Explorer 4.0 or earlier, the picture will appear with the changes, but the link to the original picture will be broken. To fix the link:

  1. Select the picture.
  2. On the Picture toolbar, click Reset Picture .