I see a red X and not my picture or clip


Your picture (picture: A file (such as a metafile) that you can ungroup and manipulate as two or more objects or a file that stays as a single object (such as bitmaps).) or clip (clip: A single media file, including art, sound, animation, or movies.) does not display properly, or a red X appears instead.


Do one of the following:

  • When you insert or drag a picture or motion clip into your document, and you do not have a graphics filter installed for that clip, you may see an image of a red X instead of your picture or motion clip.

See the information in the dialog box that appears for information about how to resolve the issue. For example, you may be prompted to install a graphics filter to view the picture or clip.

You may also receive an error message if the existing graphics import filter is missing, corrupted, or incompatible. For more information, see I get a missing or corrupt graphics filter or media player error message?

 Tip   In Microsoft Office PowerPoint 2007, you can use the Package for CD feature to update the links and bundle the associated files.

Applies to:
Excel 2007, Outlook 2007, PowerPoint 2007, Word 2007