I got a message from PowerPoint about my graphics card

In Microsoft PowerPoint 2010, in Slide Show view, you might receive a notification that PowerPoint can improve the quality and performance of your presentation. The notification suggests that the problem might be caused by the graphics card in your computer, and that you should upgrade it or its drivers.

Why did I get this notification?

Slide Show view in PowerPoint 2010 includes hardware graphics acceleration capabilities, which help make motion graphics, such as transitions, animation, and video, appear to move more smoothly. To learn more, see How Hardware Acceleration works in PowerPoint 2010.

Hardware graphics acceleration works only if your computer’s graphics card is sufficiently updated to enable it. If it is not, performance of the motion graphics in Slide Show view is reduced and you receive this notification.

What can I do?

To stop receiving the notification, do one of the following:

  • Update your computer’s graphics card or drivers

Most graphics card manufacturers provide driver updates as free downloads. To determine the manufacturer of your computer’s graphics card, right-click the desktop and click the option that includes the word “graphics” or the card manufacturer’s name.

Updating a computer graphics card typically requires advanced knowledge of computer hardware. Consult user information from your computer manufacturer or a professional computer technician.

  • Disable hardware acceleration
    If you cannot or do not want to upgrade your graphics card or drivers, disabling hardware acceleration will stop the notification from appearing.

     Note    If you do this, performance of motion graphics in slide show view remains reduced.

  1. Click the File tab.
  2. Click Options.
  3. Click Advanced.
  4. Under Display, select the Disable hardware graphics acceleration check box.

Top of Page Top of Page