| 1. | What is iCal, and what can you use it for?
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| 2. | In this "To" list of suggested names, how could you remove David Johnson's name while keeping David Simpson's name?

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| 3. | Suppose you use Outlook with two accounts: Web-based e-mail (such as Hotmail or MSN) and Exchange e-mail as your default account. To send e-mail from your Web-based account, you would:
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| 4. | If you have full company information for one person in your Contacts folder, what's the fastest way to add another person working at that company to your Contacts folder?
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| 5. | By default, AutoArchive reduces the size of your mailbox by storing old e-mail messages for you. To find archived messages, you should:
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| 6. | If you are using Microsoft Word as your e-mail editor, how would you include several e-mail messages in a new e-mail message?
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| 7. | If your company has offices in New York and San Francisco, how can you most easily keep track of appointments in both time zones?
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| 8. | What's an effective way to send a message to a number of people and show only one person's name in the sent message To field?
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| 9. | The Details tab of a contact has fields for Birthday and Anniversary. When you type and save a date in one of those fields, what else does Outlook do?
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| 10. | Which of the following file formats will create the smallest e-mail message file? |
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