Add or remove an e-mail account - Outlook

Warning: You are viewing this page with an unsupported Web browser. This Web site works best with Microsoft Internet Explorer 6.0 or later, Firefox 1.5, or Netscape Navigator 8.0 or later. Learn more about supported browsers.

Email this link

Printer-Friendly Version Bookmark and Share

Add or remove an e-mail account

Applies to: Microsoft Office Outlook 2003

Do one of the following:

Show Add an e-mail account

On the Tools menu, click E-mail Accounts.
I don't see the E-mail Accounts command
The E-mail Accounts command is on the Tools menu in Microsoft Office Outlook 2003 and Microsoft Outlook 2002. If you are using an earlier version of Outlook, the following instructions do not apply. Outlook 2000, Outlook 98, and Outlook 97 were released before Microsoft started posting its online Help topics for viewing on the Internet. Therefore, your best opportunity for finding written help is to use the Help that is included within those products.
Select Add a new e-mail account, and then click Next.
Select the e-mail server used for your account, and then click Next.
Note If you are setting up an MSN e-mail account, click POP3 for MSN Internet Access version 5.3 or earlier, for MSN Explorer, click HTTP.
In the appropriate boxes, type the information given to you by your Internet service provider (ISP) (ISP: A business that provides access to the Internet for such things as electronic mail, chat rooms, or use of the World Wide Web. Some ISPs are multinational, offering access in many locations, while others are limited to a specific region.) or administrator.
Notes
- If you are using an MSN or MSN Hotmail account, we recommend that you use the Outlook Connector for MSN, which provides more reliable access to your e-mail messages, as well as your calendar, contacts, tasks, and notes attached to your account.
- Unless your ISP has indicated that your service uses Secure Password Authentication (SPA), do not select the Log on using Secure Password Authentication (SPA) check box.
- Unless specified by your ISP, all server and address entries are typed in lowercase letters. Some ISPs require a combination of lowercase and uppercase letters for passwords to add further security. For example, passWorD. Check with your ISP to see if it requires a case-sensitive password. Use strong passwords that combine upper- and lowercase letters, numbers, and symbols. Weak passwords don't mix these elements. Strong password: Y6dh!et5. Weak password: House27. Use a strong password that you can remember so that you don't have to write it down.
- You have the option of having Outlook remember your password by typing it in the Password box and selecting the Remember password check box. While this means that you won't have to type in your password each time you access the account, it also means that the account is vulnerable to anyone who has access to your computer.
Do any of the following:
- If you are adding a Microsoft Exchange Server account, click Check Names to verify that the server recognizes your name. The name and server you entered should become underlined. Be sure your computer is connected to your network. If your name does not become underlined, contact your administrator.
- If you are adding a POP3 (POP3: A common protocol that is used to retrieve e-mail messages from an Internet e-mail server.) server account, click Test Account Settings to verify that your account is working. If there is missing or incorrect information, such as your password, you will be prompted to supply or correct it. Be sure your computer is connected to the Internet.
If you want to configure additional settings, such as how you want your computer to connect to your e-mail server, click More Settings. Otherwise, click Next.
Click Finish.

Show Remove an e-mail account

On the Tools menu, click E-mail Accounts.
Select View or change existing e-mail accounts, and then click Next.
Click the e-mail account you want to delete, and then click Remove.
Click Finish.