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Change the Junk E-mail Filter options
 

ShowChange the level of junk e-mail protection

  1. On the Tools menu, click Options.
  2. On the Preferences tab, under E-mail, click Junk E-mail.
  3. Select the protection level that you want.

    • No protection  Although this turns off the automatic Junk E-mail Filter, Microsoft Office Outlook 2003 will continue to evaluate messages by using domain names and e-mail addresses on your Blocked Senders List, and messages will continue to be moved to your Junk E-mail folder.
    • Low  If you don't receive many junk e-mail messages and want to see all but the most obvious junk messages, you should select this option.
    • High  If you receive a large volume of junk e-mail messages, you should select this option. However, you should periodically review the messages moved to your Junk E-mail folder, because some wanted messages may be moved there as well.
    • Safe Lists Only  Any e-mail messages sent from someone not on your Safe Senders List or sent to a mailing list not on the Safe Recipients List will be treated as junk e-mail messages.

 Note   Changing the protection level is not available if you are using an Exchange Server e-mail account and working online.

ShowDelete messages instead of moving them to the Junk E-mail folder

  1. On the Tools menu, click Options.
  2. On the Preferences tab, under E-mail, click Junk E-mail.
  3. Select the Permanently delete suspected junk e-mail instead of moving it to the Junk E-mail folder check box.

 Note   When you permanently delete suspected junk e-mail messages, the messages are immediately deleted and not moved into the Deleted Items folder.

 Note   If you are using a Microsoft Exchange Server e-mail account and working online, you must be using Microsoft Exchange Server 2003 or later. If you do not know what version of Exchange server your e-mail account is using, contact your Exchange administrator.