Use Outlook with Charter Pipeline e-mail - Outlook

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Use Outlook with Charter Pipeline e-mail

Applies to: Microsoft Office Outlook 2003

Applies to
Microsoft Office Outlook® 2003 Microsoft Outlook® 2002

You can use Outlook with your Charter Pipeline e-mail account. The following steps will set up Outlook to both receive and send e-mail messages with your Charter Pipeline account.

Note You can receive your Charter Pipeline e-mail messages by using Outlook from most places with an Internet connection. However, to send e-mail messages, you must be connected directly to the Charter Pipeline service or use an alternate SMTP e-mail server on the service you are using at that location. For example, if you have cable modem service at home and want to check your Charter Pipeline e-mail account at work, configure Outlook to use your work SMTP server to send messages.

Do one of the following:

Show Add your Charter Pipeline e-mail account

On the Tools menu, click E-mail Accounts.
Select Add a new e-mail account, and then click Next.
Select POP3, and then click Next.
Under User Information, do the following:
1. In the Your Name box, type your full name the way you want it to appear to other people.
2. In the E-mail Address box, type your e-mail user name followed by @charter.net.
Under Server Information, do the following:
1. In the Incoming mail server (POP3) box, type pop.charter.net.
2. In the Outgoing mail server (SMTP) box, type smtp.charter.net.
Under Logon Information, do the following:
1. In the User Name box, type your user name provided by Charter.
2. In the Password box, type your password.
3. Select the Remember password check box.
  Note You have the option to have Outlook remember your password by typing it in the Password box and selecting the Remember password check box. Having Outlook remember your password means that you won't have to type your password each time you access the account; however, it also means that the account is vulnerable to anyone who has access to your computer. Use strong passwords that combine upper- and lowercase letters, numbers, and symbols. Weak passwords don't mix these elements. Strong password: Y6dh!et5. Weak password: House27. Use a strong password that you can remember so that you don't have to write it down.
To verify that your account is working, click Test Account Settings. If there is missing or incorrect information, such as your password, you will be prompted to supply or correct it. Make sure your computer is connected to the Internet.
Click More Settings.
On the General tab, under Mail Account, type Charter.
Click OK, and then click Finish.

Notes

Do not select the Log on using Secure Password Authentication (SPA) check box.
Unless specified by Charter Pipeline, all server and address entries are typed in lowercase letters.

Show Remove your Charter Pipeline e-mail account

On the Tools menu, click E-mail Accounts.
Select View or change existing e-mail accounts, and then click Next.
Click the Charter Pipeline e-mail account you want to remove, and then click Remove.
Click Finish.