Do you find that using the keyboard is sometimes quicker than using your mouse? Shortcut keys can help you bypass menus and carry out commands directly. You can use shortcut keys in many ways with Outlook, from accessing commands and toolbar buttons to opening a new e-mail message. Shortcut keys are sometimes listed next to the command name on Outlook menus. For example, on the Edit menu, the Delete command lists the shortcut CTRL+D.

For a comprehensive list of shortcuts, ask the Office Assistant for help. In Outlook 2000 or any of the other Office 2000 applications, press F1 to display the Assistant, and then type shortcut keys in the text box. Here are some of the most useful Outlook shortcut keys: