View sent items

Applies to
Microsoft Office Outlook® 2003

Do you ever want to check to see if you sent a message? The Sent Items folder is useful to keep track of the messages that you send and whom you send them to. By default, Outlook keeps a copy of messages that you send in the Sent Items folder.

Open the Sent Items folder

The messages in the Sent Items folder are listed in the message pane to the right.

Sent Item locations

The Sent Items folder is also included in the Favorite Folders pane by default.

View who you sent messages to

If you have the Reading Pane (Reading Pane: A window in Outlook where you can preview an item without opening it. To display the item in the Reading Pane, click the item.) on, under Sent Items in the message list, click the Arrange By column, and then click To.

Arrange by

If you have the Reading Pane (Reading Pane: A window in Outlook where you can preview an item without opening it. To display the item in the Reading Pane, click the item.) off, under Sent Items in the message list, click the To column.

To column

I don't see messages I sent in the Sent Items folder

If the Save copies of messages in Sent Items folder check box is not selected, the Sent Items folder won't keep a copy of each message that you send. The Save copies of messages in Sent Items folder check box is selected by default. To select the setting, do the following:

  1. On the Tools menu, click Options.
  2. On the Preferences tab, click E-mail Options.
  3. Under Message handling, select the Save copies of messages in Sent Items folder check box.

E-mail Options dialog box

Also, by default, messages older than 6 months in the Sent Items folder are automatically archived every 14 days. The messages are moved to the archive.pst file. To check the settings you can do the following:

  1. In the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes buttons for the Mail, Calendar, and Tasks views and the folders within each view. Click a folder to show the items in the folder.), right click the Sent Items folder, click Properties on the shortcut menu, and then click the AutoArchive tab.
  2. Select the options you want to stop archiving or to change when messages are archived. For more information see, About backing up or deleting items using AutoArchive.


 Notes 

  • If you have a POP3 e-mail account, sent messages appear in the Sent Items folder under Personal Folders.
  • If you have more than one POP3 e-mail account, sent messages appear in the same Sent Items folder under Personal Folders.
  • If you have an Exchange Server e-mail account and then you add a POP3 e-mail account, sent messages for both accounts appear in the same Sent Items folder under your Button Image Exchange mailbox.
  • If you have a POP3 e-mail account and then you add an Exchange Server account, sent messages for both accounts appear in the same Sent Items folder under Personal Folders.
  • If you have an IMAP e-mail account, sent messages appear in the Sent Items under Personal Folders.
  • If you use more than one e-mail account and you choose to send a message from a secondary account using the Accounts button in a new message, a copy of the message is also sent to the Sent Items folder of the primary default account. For example, if you have a Microsoft Exchange Server e-mail account and an HTTP account, when you send a message by using the HTTP account, a copy of the message is sent to your HTTP Sent Items folder and to your Exchange Mailbox Sent Items folder.
 
 
Applies to:
Outlook 2003