Use Outlook with Comcast e-mail

Applies to
Microsoft Office Outlook® 2003
Microsoft Outlook® 2002

You can use Outlook with your Comcast e-mail account. The following steps will set up Outlook to both receive and send e-mail messages with your Comcast account.

 Note   You can receive your Comcast e-mail messages by using Outlook from most places with an Internet connection. Comcast provides you access to an authenticated SMTP server — allowing you to send e-mail messages using Outlook from your Comcast account when you are using another Internet service, such as at your office or when traveling.

Do one of the following:

ShowAdd your Comcast e-mail account

  1. On the Tools menu, click E-mail Accounts.
  2. Select Add a new e-mail account, and then click Next.
  3. Select POP3, and then click Next.
  4. Under User Information, do the following:
    1. In the Your Name box, type your full name the way you want it to appear to other people.
    2. In the E-mail Address box, type your e-mail user name followed by @comcast.net.
  5. Under Server Information, do the following:
    1. In the Incoming mail server (POP3) box, type mail.comcast.net.
    2. In the Outgoing mail server (SMTP) box, type smtp.comcast.net.
  6. Under Logon Information, do the following:
    1. In the User Name box, type your user name provided by Comcast.
    2. In the Password box, type your password.
    3. Select the Remember password check box.

 Note   You have the option to have Outlook remember your password by typing it in the Password box and selecting the Remember password check box. Having Outlook remember your password means that you won't have to type your password each time you access the account; however, it also means that the account is vulnerable to anyone who has access to your computer. Use strong passwords that combine uppercase and lowercase letters, numbers, and symbols. Weak passwords don't mix these elements. Strong password: Y6dh!et5. Weak password: House27. Passwords should be 8 or more characters in length. A pass phrase that uses 14 or more characters is better. For more information, see Help protect your personal information with strong passwords.It is critical that you remember your password. If you forget your password, Microsoft cannot retrieve it. Store the passwords that you write down in a secure place away from the information that they help protect.

  1. To verify that your account is working, click Test Account Settings. If there is missing or incorrect information, such as your password, you will be prompted to supply or correct it. Make sure your computer is connected to the Internet.
  2. Click More Settings.
  3. On the General tab, under Mail Account, type Comcast.

 Note   If you are attempting to send and receive Comcast e-mail messages from a location where you are not directly connected to Comcast, such as at work or when travelling, see the Notes section for additional steps.

  1. Click OK, and then click Next.
  2. Click Finish.

 Notes 

  • Do not select the Log on using Secure Password Authentication (SPA) check box.
  • Unless specified by Comcast, all server and address entries are typed in lowercase letters.
  • To send and receive e-mail messages with your Comcast account when you are not directly connected to the Comcast service, such as at work or when travelling, you must use the following:
    1. After step 9 above, click the Outgoing Server tab, and then select the My outgoing server (SMTP) requires authentication check box.
    2. Select Use same settings as my incoming mail server.
    3. Continue with step 10 above.

ShowRemove your Comcast e-mail account

  1. On the Tools menu, click E-mail Accounts.
  2. Select View or change existing e-mail accounts, and then click Next.
  3. Click the Comcast e-mail account you want to remove, and then click Remove.
  4. Click Finish.
 
 
Applies to:
Outlook 2003