Turn on or off Unified Messaging notifications

An automatic e-mail message or text message (SMS) can alert you when a call is missed or new voice mail message arrives. Missed call notification e-mail messages that are sent to your Inbox are enabled by default. Text message (SMS) notifications that are sent to your mobile device require a one-time setup. At any time, you can turn on or off the missed call notification messages.

 Note    This feature requires a Microsoft Exchange Server 2010 or Exchange Server 2007 account. Unified Messaging must be enabled by your Exchange administrator. Text message (SMS) support requires Exchange Server 2010.

Turn on or off missed call notifications

Unified Messaging with an Exchange Server 2010 account

 Note    The voice mail options found in Microsoft Outlook 2010 are also available in Outlook Web App (OWA).

  1. Click the File tab.
  2. Click Manage Voice Mail.

 Note    After your Web browser opens, you are prompted for your login credentials for OWA.

  1. Under Notifications, select or clear the Send an e-mail message to my Inbox when I miss a phone call check box.

To receive text message (SMS) notifications, you must first set up the feature.

  1. Click the File tab.
  2. Click Manage Voice Mail.

 Note    After your Web browser opens, you are prompted for your login credentials for OWA.

  1. Under Notifications, click Set up notifications.
  2. In the Text Messaging dialog box, in the Locale list, click the country or region where your mobile device is registered.
  3. In the Mobile operator list, click your provider, and then click Next.
  4. Enter your mobile phone number, and then click Next.

A passcode is sent to your mobile device as a text message (SMS).

  1. Enter the passcode, and then click Finish.

You can now choose when text message (SMS) notifications are sent to your mobile device.

 Note    To change your mobile device information, such as your mobile phone number or provider, click I want to edit my notification settings.

When you are done making changes to notifications, in OWA, click Save.

Unified Messaging with an Exchange Server 2007 account

  1. Click the File tab.
  2. Click Manage Voice Mail.
  3. Click the Voice Mail tab.
  4. Select or clear the Send an e-mail message to my Inbox when I miss a phone call check box.

Top of Page Top of Page

 
 
Applies to:
Outlook 2010