Troubleshoot printing

General Printing

ShowWhen I try to print, nothing happens.

Printing from your computer is primarily controlled by settings in Microsoft Windows. Determine whether your printer setup in Windows is correct by using the Windows Printing Troubleshooter.

ShowIf you are using Microsoft Windows XP

  1. In Windows, click Start, and then click Help and Support.
  2. In the Search box, type Windows Print Troubleshooter, and click the arrow to start searching.
  3. In the Suggested Topics box, click List of troubleshooters, and then select Printing from the list.
  4. Follow the instructions in the Printing Troubleshooter.

ShowIf you are using Microsoft Windows 2000 with Service Pack 3 or later

  1. Click Start, and then click Help.
  2. On the Search tab, in the Type in the word (s) to search for box, type Troubleshooting common printing problems, and click List Topics to start searching.
  3. In the Title list, double-click Troubleshooting common printing problems.
  4. Follow the instructions in the Printing Troubleshooter.

ShowThe printer settings I selected are not reflected when I print a view.

In the Print dialog box, click Page Setup. All printing options must be selected in the Page Setup dialog box, including font styles and sizes. Font styles and sizes set when you create a view (view: Views give you different ways to look at the same information in a folder by putting it in different arrangements and formats. There are standard views for each folder. You can also create custom views.) are ignored when the view is printed.

ShowWhen I click Page Setup, the print style I want isn't listed.

ShowMy print options changed.

Each view (view: Views give you different ways to look at the same information in a folder by putting it in different arrangements and formats. There are standard views for each folder. You can also create custom views.) has its own print options. When you change views, the print options change. For example, to see the print options relating to the Calendar, you must be in Day/Week/Month view or another Calendar view. When you print an e-mail message formatted as HTML, or a new message using Microsoft Word as your e-mail editor, the print options will be different.

ShowI want to remove the border from my print job.

  1. On the File menu, point to Page Setup, and then click Table Style.
  2. Click the Header/Footer tab.
  3. Delete all entries in the Header or Footer boxes.

ShowI want to remove the gray shading from my print job.

  1. On the File menu, click Print.
  2. In the Print style box, click the print style (print style: A combination of paper and page settings that determines the way items print. Outlook provides built-in print styles, and you can create your own.) you want to use.
  3. Click Page Setup.
  4. To remove shading, clear the Print using gray shading check box.

Printing Calendars

ShowWhen I print a week or a month, the text is cut off.

ShowI printed more days than I want.

ShowI do not want to include Saturdays and Sundays when I print my Calendar.

If you want to print only weekdays, Monday through Friday, click Page Setup, and then select the Don't print weekends check box.

ShowI do not want to include tasks or notes when I print my Calendar.

To remove tasks or notes or both from a printed calendar, on the File menu, point to Page Setup, click the print style (print style: A combination of paper and page settings that determines the way items print. Outlook provides built-in print styles, and you can create your own.) you are using, and then clear the TaskPad or Notes area (blank) check boxes.

Printing E-mail, Contacts, and Journal

ShowPrint preview is disabled for e-mail messages.

Print preview is not available for HTML formatted messages. You need to change the mail format to plain text.

  1. In the message, click the Edit menu, and then click Edit message.
  2. On the Format menu, click Plain Text.

 Note    If you save the message, you will lose any HTML formatting in the message, such as pictures.

ShowMy attachment does not print.

Attachments will print only to the default printer. For example, if you have printer A set as the default, and you open a message with an attachment and choose to print the e-mail message to printer B, the message will be sent to printer B, but the attachment will go to printer A.

ShowWhen I print a list of my contacts, the Contact Index doesn't print.

  1. On the File menu, point to Page Setup, and then click the print style (print style: A combination of paper and page settings that determines the way items print. Outlook provides built-in print styles, and you can create your own.) you want to use.
  2. Select the Contact index on side check box.

ShowI want to change the number of blank contacts that print.

  1. On the File menu, point to Page Setup, and then click the print style (print style: A combination of paper and page settings that determines the way items print. Outlook provides built-in print styles, and you can create your own.) you want to use.
  2. In the Blank forms at end box, enter a number.

ShowI can't print from Journal.

A view (view: Views give you different ways to look at the same information in a folder by putting it in different arrangements and formats. There are standard views for each folder. You can also create custom views.) that is based on the timeline or icon view type (view type: The basic structure of a view. When you create a view, you must first select one of five view types (table, timeline, day/week/month, card, or icon) to determine how information will be arranged and formatted in your new view.) cannot be printed. To print a view of journal entries or a view of a file list, use a table view type.

ShowHow?

  1. On the Go menu, click Journal.
  2. On the View menu, point to Arrange By, point to Current View, and then click any of the following:
    • Entry List
    • Last Seven Days
    • Phone Calls
 
 
Applies to:
Outlook 2003