Settings for POP and IMAP access for Office 365 for business or Microsoft Exchange accounts

If you’re using Office 365 for business or other Microsoft Exchange-based email, you can find your POP3 and IMAP4 server settings by using Outlook Web App. Connecting to your Office 365 for business or other Microsoft Exchange-based email account using POP3 and IMAP4 only lets you send and receive email. You can’t access your contacts, tasks, or calendar when you connect to your account using POP3 or IMAP4.

 Tip    For the best experience, we recommend that you connect to your Office 365 for business or other Microsoft Exchange email account using Outlook Web App, or through an email program that supports Exchange ActiveSync access such as Outlook 2013, Outlook 2010, Outlook for Mac 2011, Apple Mail 10.6 Snow Leopard, Apple Mail 10.7 Lion, or Entourage 2008 Web Services Edition.

To review instructions for setting up your Office 365 for business or other Microsoft Exchange email on some of the most frequently used email programs, see Instructions for setting up email for your Office 365 for business or Microsoft Exchange account.

In this article


Find POP or IMAP server settings

If you’re connecting to your Office 365 for business email, you don’t need to look up your settings. For Office 365 for business, use the following settings.

Server name Port Encryption method
POP3 outlook.office365.com 995 SSL
IMAP4 outlook.office365.com 993 SSL
SMTP smtp.office365.com 587 TLS

If you’re using Microsoft Exchange-based email but are not using Office 365 for business, do the following to look up your settings.

  1. Sign in to your account using Outlook Web App. For help signing in, see Sign in to Outlook Web App.
  2. In Outlook Web App, click Settings settings > Options > Account > My account.
  3. On the My account page, click Settings for POP or IMAP access.
  4. The POP3, IMAP4, and SMTP server name and other settings you may need to enter are listed on the Settings for POP or IMAP Access page under POP setting or IMAP setting, and SMTP setting.

Instructions for setting up email for your Office 365 for business or Microsoft Exchange account

Use the following resources to set up email for your Office 365 for business or Microsoft Exchange account:

  • To set up email on some of the most frequently used desktop email programs (for example, Outlook, Mozilla Thunderbird, Windows Mail, Apple Mail, and more), see Email program setup reference.
  • To set up email on your mobile phone or tablet (for example, iPhone, iPad, Surface, Android, and Windows Phone), see Phone and tablet setup reference.
  • To set up email on a desktop version of Outlook (for example, Outlook 2013, Outlook 2010, and Outlook 2011 for Mac), see Connect Outlook to this account.

What else do I need to know?

  • Although you can connect to your account using POP3 or IMAP4, we recommend that you connect to your account using Exchange ActiveSync because Exchange ActiveSync supports more features than POP3 and IMAP4. Desktop email programs that support Exchange ActiveSync include Outlook 2007, Outlook 2010, Outlook 2013, Outlook for Mac 2011, Windows 8 Mail, Apple Mail, and Entourage.
  • If the server settings for POP server, IMAP server, and SMTP server don’t show in the Outlook Web App options, your account may not be set up to use POP or IMAP email programs. For more information, contact the person who manages your email account.

What if I want to know more?

Supported email programs and features

Use IMAP or POP to connect to Office 365 for business or Microsoft Exchange accounts

 
 
Applies to:
Outlook Web App, Outlook Web App for Office 365 Enterprise, Outlook Web App for Office 365 Small Business