If you are using Office 365 or other Exchange-based email, you can find your POP3 and IMAP4 server settings by using Outlook Web App. Connecting to your account using POP3 and IMAP4 lets you send and receive email.
Tip You can’t access your contacts, tasks, or calendar when you connect to your account using POP3 or IMAP4. We recommend that you connect to your account using Exchange ActiveSync.
Find server settings
If you’re connecting to your Office 365 email, you don’t need to look up your settings. For Office 365, use the following settings.
If you’re not connecting to Office 365 email, do the following to look up your settings.
- In Outlook Web App, click Settings > Options > Account > My account.
- On the My account page, click Settings for POP or IMAP access.
- The POP3, IMAP4, and SMTP server name and other settings you may need to enter are listed on the Settings for POP or IMAP Access page under POP setting or IMAP setting, and SMTP setting.
What else do I need to know?
- The POP, IMAP, and SMTP server names for Office 365 users shown earlier in this article applies to accounts that are on the latest version of Office 365 (sometimes referred to as Office 365 after the service upgrade). If your account is not on the latest version of Office 365 (sometimes referred to as Office 365 pre-upgrade), you need to look up your own POP, IMAP, and SMTP settings. Check out Am I using Office 365 after the service upgrade? to determine if your account is on the latest version of Office 365.
- Although you can connect to your account using POP3 or IMAP4, we recommend that you connect to your account using Exchange ActiveSync because Exchange ActiveSync supports more features than POP3 and IMAP4. Desktop email programs that support Exchange ActiveSync include Outlook 2007, Outlook 2010, Outlook 2013, Outlook for Mac 2011, Windows 8 Mail, Apple Mail, and Entourage.
- If the server settings for POP server, IMAP server, and SMTP server don’t show in the Outlook Web App options, your account may not be set up to use POP or IMAP email programs. For more information, contact the person who manages your email account.
What if I want to know more?
Supported email programs and features
Use IMAP or POP email programs