The following are some common reasons why sending and receiving e-mail messages might be slow:
- Before you use Microsoft Word to compose a message, close any Word dialog boxes that you are not using.
- If you use Word as your e-mail editor, you should have at least 128 megabytes (MB) of memory available. To select which e-mail editor you use, in Microsoft Outlook, on the Tools menu, click Options, and then click the Mail Format tab. Then, select or clear the Use Microsoft Office Word 2003 to edit e-mail messages check box.
- Programs that work in the background, such as virus-scanning programs, might slow down Word. Use System Monitor, an optional Microsoft Windows accessory program, to determine whether you are running programs that slow down your computer's performance and to determine which program uses the highest percentage of processor time.
For more information about System Monitor, see Windows Help.
- If you use Remote Mail, you can screen messages by reviewing the message headers (message header: Summary information that you download to your computer to determine whether to download, copy, or delete the entire message from the server. The header includes these fields: Subject, From, Received, Importance, Attachment, and Size.) before you download the complete messages.
- If you use offline folders and typically synchronize all folders, try to synchronize only the folders that you need. Also, because the Deleted Items folder is automatically updated, empty it before you synchronize the folders. To empty the Deleted Items folder automatically when you quit Outlook, click the Tools menu, click Options, click the Other tab, and then select the Empty the Deleted Items folder upon exiting check box.
- Notifications can slow down the speed at which you receive messages.