Sending and receiving messages is slow

The following are some common reasons why sending and receiving e-mail messages might be slow:

  • Before you use Microsoft Word to compose a message, close any Word dialog boxes that you are not using.
  • If you use Word as your e-mail editor, you should have at least 128 megabytes (MB) of memory available. To select which e-mail editor you use, in Microsoft Outlook, on the Tools menu, click Options, and then click the Mail Format tab. Then, select or clear the Use Microsoft Office Word 2003 to edit e-mail messages check box.
  • Programs that work in the background, such as virus-scanning programs, might slow down Word. Use System Monitor, an optional Microsoft Windows accessory program, to determine whether you are running programs that slow down your computer's performance and to determine which program uses the highest percentage of processor time.

For more information about System Monitor, see Windows Help.

Applies to:
Outlook 2003