To remove a flag, you can either mark the item complete, as in a task you have performed, or you can clear the flag.
- Mark Complete The item remains marked with a follow-up flag. However, the item is now displayed with a strikethrough. In your Inbox, a check mark replaces the flag. By default, the To-Do Bar doesn't show the completed tasks. If the To-Do Bar or Tasks list is configured to show all tasks and to-do items, regardless of whether they are complete, you still see the message until you delete it from your e-mail folders.
- Clear Flag The flag is removed from the item, and there is no record of it ever appearing in views, such as the To-Do Bar and Tasks.
If you want to keep a record of completed items, select Mark Complete. However, after you delete it, the item completely disappears from all views.
There are several ways to remove a flag from an item, including marking it complete.
What do you want to do?
Remove a flag from a message
Remove a flag from a message in the Inbox or other message list
- Next to the message, right-click the flag in the Flag Status column, and then click Clear Flag.
Remove a flag from an open message
- On the Message tab, in the Tags group, click Follow Up, and then click Clear Flag.
Remove a flag from a message in the Tasks List, To-Do Bar, or Calendar Daily Task List
- Right-click the item, click Follow Up, and then click Clear Flag.
This removes the message from your Tasks List, To-Do Bar, and Calendar Daily Task List, but does not delete the message itself. The message remains in your Inbox and any assigned folders.
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Remove a flag from a contact
Remove a flag from a contact in Business Card, Card, Phone, or List view
- Click a contact.
- On the Home tab, in the Tags group, click Follow Up, and then Click Clear Flag.
Remove a flag from an open contact
- On the Contact tab, in the Tags group, click Follow Up, and then click Clear Flag.
Remove a flag from a contact in the Tasks List, To-Do Bar, or Calendar Daily Task List
- Right-click the item, click Follow Up, and then click Clear Flag.
This removes the contact from your Tasks List, To-Do Bar, and Calendar Daily Task List, but does not delete the contact itself.
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Mark a message flag complete
Mark a message complete in the Inbox or other message list
- Next to the message, click the Flag Status column.
The flag becomes a check mark.
Mark an open message complete
- On the Message tab, in the Options group, click Follow Up, and then click Mark Complete.
The date that the item was marked complete is displayed in the InfoBar.
Mark a message complete in the Tasks List, To-Do Bar, or Calendar Daily Task List
- Right-click the item, click Follow Up, and then click Mark Complete.
The flag becomes a check mark where it is listed. The items listed in your Tasks List, To-Do Bar, and Calendar Daily Task List are displayed with a strikethrough.
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Mark a contact flag complete
Mark a contact complete in a Business Card, Card, Phone, or List view
- Click the contact.
- On the Home tab, in the Tags group, click Follow Up, and then click Mark Complete.
Mark an open contact complete
- On the Contact tab, in the Tags group, click Follow Up, and then click Mark Complete.
The date that the item was marked complete is displayed in the InfoBar.
Mark a contact complete in the Tasks List, To-Do Bar, or Calendar Daily Task List
- Right-click the item, click Follow Up, and then click Mark Complete.
The flag becomes a check mark in table views. The items listed in your Tasks List, To-Do Bar, and Calendar Daily Task List are displayed with a strikethrough.
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