Remove a flag or mark flag complete

To remove a flag, you can either mark the item complete, as in a task you have performed, or you can clear the flag.

  • Mark Complete    The item remains marked with a follow-up flag. However, the item is now displayed with a strikethrough. In your Inbox, a check mark replaces the flag. By default, the To-Do Bar doesn't show the completed tasks. If the To-Do Bar or Tasks list is configured to show all tasks and to-do items, regardless of whether they are complete, you still see the message until you delete it from your e-mail folders.
  • Clear Flag    The flag is removed from the item, and there is no record of it ever appearing in views, such as the To-Do Bar and Tasks.

If you want to keep a record of completed items, select Mark Complete. However, after you delete it, the item completely disappears from all views.

There are several ways to remove a flag from an item, including marking it complete.

What do you want to do?


Remove a flag from a message

Remove a flag from a message in the Inbox or other message list

  • Next to the message, right-click the flag in the Flag Status column, and then click Clear Flag.

Remove a flag from an open message

  • On the Message tab, in the Tags group, click Follow Up, and then click Clear Flag.

Remove a flag from a message in the Tasks List, To-Do Bar, or Calendar Daily Task List

  • Right-click the item, click Follow Up, and then click Clear Flag.

This removes the message from your Tasks List, To-Do Bar, and Calendar Daily Task List, but does not delete the message itself. The message remains in your Inbox and any assigned folders.

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Remove a flag from a contact

Remove a flag from a contact in Business Card, Card, Phone, or List view

  1. Click a contact.
  2. On the Home tab, in the Tags group, click Follow Up, and then Click Clear Flag.

Remove a flag from an open contact

  • On the Contact tab, in the Tags group, click Follow Up, and then click Clear Flag.

Remove a flag from a contact in the Tasks List, To-Do Bar, or Calendar Daily Task List

  • Right-click the item, click Follow Up, and then click Clear Flag.

This removes the contact from your Tasks List, To-Do Bar, and Calendar Daily Task List, but does not delete the contact itself.

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Mark a message flag complete

Mark a message complete in the Inbox or other message list

  • Next to the message, click the Flag Status column.

The flag becomes a check mark.

Mark an open message complete

  • On the Message tab, in the Options group, click Follow Up, and then click Mark Complete.

The date that the item was marked complete is displayed in the InfoBar.

Mark a message complete in the Tasks List, To-Do Bar, or Calendar Daily Task List

  • Right-click the item, click Follow Up, and then click Mark Complete.

The flag becomes a check mark where it is listed. The items listed in your Tasks List, To-Do Bar, and Calendar Daily Task List are displayed with a strikethrough.

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Mark a contact flag complete

Mark a contact complete in a Business Card, Card, Phone, or List view

  1. Click the contact.
  2. On the Home tab, in the Tags group, click Follow Up, and then click Mark Complete.

Mark an open contact complete

  • On the Contact tab, in the Tags group, click Follow Up, and then click Mark Complete.

The date that the item was marked complete is displayed in the InfoBar.

Mark a contact complete in the Tasks List, To-Do Bar, or Calendar Daily Task List

  • Right-click the item, click Follow Up, and then click Mark Complete.

The flag becomes a check mark in table views. The items listed in your Tasks List, To-Do Bar, and Calendar Daily Task List are displayed with a strikethrough.

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Applies to:
Outlook 2010