This feature requires you to use a Microsoft Exchange account. Most home and personal accounts do not use Exchange.
If your administrator has set up a public folder, you may have permission to use some or all of the folders within the public folder. If someone has shared one of their private folders with you or designated you as a delegate (delegate: Someone granted permission to open another person's folders, create items, and respond to requests for that person. The person granting delegate permission determines the folders the delegate can access and the changes the delegate can make.) for that folder, then you have permission to perform certain activities in that folder. The extent of the activities you can perform in a public folder, shared private folder, or folder you are a delegate for, depends on your role (or combination of permissions) in that folder, as described next.
|With this permission level (or role)
||Create, read, modify, and delete all items (item: An item is the basic element that holds information in Outlook (similar to a file in other programs). Items include e-mail messages, appointments, contacts, tasks, journal entries, notes, posted items, and documents.) and files, and create subfolders. As the folder owner, you can change the permission levels others have for the folder. (Does not apply to delegates.)
||Create, read, modify, and delete all items and files, and create subfolders. (Does not apply to delegates.)
||Create, read, modify, and delete all items and files.
||Create and read items and files, create subfolders, and modify and delete items and files you create. (Does not apply to delegates.)
||Create and read items and files, and modify and delete items and files you create.
||Create items and files only. The contents of the folder do not appear. (Does not apply to delegates.)
||Read items and files only.
||Perform activities defined by the folder owner. (Does not apply to delegates.)
||You have no permission. You can't open the folder.
Note With author or editor permissions, a delegate has send-on-behalf-of permission. Sent messages contain both the manager's and delegate's names. Message recipients see the manager's name in the Sent On Behalf Of box and the delegate's name in the From box.