Some account types deliver e-mail directly to a Personal Folder.
Some account types deliver e-mail directly to a Personal Folder. If your e-mail is delivered directly to your own computer, as it will be if you have a POP3 e-mail account type or if your Microsoft Exchange Server account is configured that way, your mailbox will resemble the one we've shown in the red outline in the picture. That is, the name you'll see in the Navigation Pane next to the Mailbox icon will be Personal Folders.
What does this mean? Usually it means that your e-mail is delivered directly to a PST file on your own computer. (By default, this file is named Outlook.pst.) Even if your mail is delivered to this type of Personal Folder, you still may want to make use of Archive or the kind of Personal Folder that you create yourself. Space is limited, folders fill up, and a little more organization may help you find what you need, faster.
Not sure which kind of account you have or whether this applies to you? We've included more information about how to check in the Quick Reference Card at the end of this course.