Keyboard shortcuts

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To print this topic, press TAB to select Show All at the top of the topic, press ENTER, and then press CTRL+P.

Work with the Microsoft Office Assistant, the Help window, and the Ask a Question box

ShowKeyboard shortcuts for using the Help Pane and Help window

The Help Pane is a task pane that provides access to all Office Help content. As a task pane, the Help Pane appears as part of the active application. The Help window displays topics and other Help content and appears as a window next to, but separate from, the active application.

In the Help Pane

To do this Press
Display the Help Pane. F1
Switch between the Help Pane and the active application. F6
Select the next item in the Help Pane. TAB
Select the previous item in the Help Pane. SHIFT+TAB
Perform the action for the selected item. ENTER
In a Table of Contents, select the next and previous item, respectively. UP ARROW and DOWN ARROW
In a Table of Contents, expand and collapse the selected item, respectively. LEFT ARROW and RIGHT ARROW
Move back to the previous Task Pane. ALT+LEFT ARROW
Move forward to the next Task Pane. ALT+RIGHT ARROW
Open the menu of Pane options. CONTROL+SPACE
Close and reopen the current Task Pane. CONTROL+F1
Expand a +/- list. RIGHT ARROW
Collapse a +/- list. LEFT ARROW

In the Help window

To do this Press
Select the next hidden text or hyperlink, or Show All or Hide All at the top of a topic TAB
Select the previous hidden text or hyperlink, or the Browser View button at the top of a Microsoft Office Web site article SHIFT+TAB
Perform the action for the selected Show All, Hide All, hidden text, or hyperlink ENTER
Move back to the previous Help topic. ALT+LEFT ARROW
Move forward to the next Help topic. ALT+RIGHT ARROW
Print the current Help topic. CONTROL+P
Change whether the Help window appears connected to (tiled) or separate from (untiled) the active application. ALT+U

ShowDisplay and use the Office Assistant

To perform the following actions, the Microsoft Office Assistant must be turned on and visible. To turn on or show the Office Assistant, press ALT+H to open the Help menu, and then press O.

In the Assistant balloon

To do this Press
Close an Assistant message or a tip ESC

ShowDisplay and use the Help window

To do this Press
Display the Help window. F1

In the Help window

To do this Press
Select Show All or Hide All at the top of a topic; the next hidden text or hyperlink; or the Browser View button at the top of a Microsoft Office Web site article. TAB
Select the previous hidden text, hyperlink, Show All, or Hide All SHIFT+TAB
Perform the action for the selected Show All, Hide All, hidden text, or hyperlink ENTER
Close the Help window ALT+F4

ShowUse the Help topic pane

To do this Press
Go to the next Help topic ALT+RIGHT ARROW
Go to the previous Help topic ALT+LEFT ARROW
Select the next hidden text or hyperlink, or Show All or Hide All at the top of a topic TAB
Select the previous hidden text or hyperlink, or the Browser View button at the top of a Microsoft Office Web site article. SHIFT+TAB
Perform the action for the selected Show All, Hide All, hidden text, or hyperlink ENTER
Scroll toward the beginning or end of a Help topic UP ARROW or DOWN ARROW
Scroll toward the beginning or end of a Help topic in large increments PAGE UP or PAGE DOWN
Go to the beginning or end of a Help topic HOME or END
Print the current Help topic CTRL+P
Select the entire Help topic CTRL+A
Copy the selected items to the Clipboard CTRL+C
Display a shortcut menu (shortcut menu: A menu that shows a list of commands relevant to a particular item. To display a shortcut menu, right-click an item or press SHIFT+F10.) SHIFT+F10

ShowUse the Ask a Question box

Press F10 or ALT to select the menu bar, and then press TAB until the insertion point appears in the Ask a Question box. Type your question, and then press ENTER.

To select a topic, use the UP or DOWN arrow keys, and then press ENTER to open the topic in the Help window. To select the next or previous set of topics in the Microsoft Office Assistant balloon, select See more or See previous, and then press ENTER.

Use the Microsoft Office interface

ShowUse menus and toolbars

To do this Press
Select the menu bar (menu bar: The horizontal bar below the title bar that contains the names of menus. A menu bar can be the built-in menu bar or a custom menu bar.), or close an open menu and submenu at the same time F10 or ALT
When a toolbar (toolbar: A bar with buttons and options that you use to carry out commands. To display a toolbar, press ALT and then SHIFT+F10.) is selected, select the next or previous button or menu on the toolbar TAB or SHIFT+TAB
When a toolbar is selected, select the next or previous toolbar CTRL+TAB or CTRL+SHIFT+TAB
Open the selected menu, or perform the action for the selected button or command ENTER
Display the shortcut menu (shortcut menu: A menu that shows a list of commands relevant to a particular item. To display a shortcut menu, right-click an item or press SHIFT+F10.) for the selected item SHIFT+F10
Display the window shortcut menu (Control menu) ALT+SPACEBAR
When a menu or submenu is open, select the next or previous command DOWN ARROW or UP ARROW
Select the menu to the left or right. When a submenu is open, switch between the main menu and the submenu. LEFT ARROW or RIGHT ARROW
Select the first or last command on the menu or submenu HOME or END
Close an open menu. When a submenu is open, close only the submenu. ESC
When a menu is selected, display the list of commands SHIFT+DOWN ARROW
When a personalized menu is open, display the full set of commands CTRL+DOWN ARROW
Display the Start menu CTRL+ESC
Enter a name in the Find a Contact box F11

 Note   You can use the keyboard to select any menu command on the menu bar. Press ALT to select the menu bar. Press the letter that is underlined in the menu name that contains the command you want. In the menu that appears, press the letter underlined in the command name that you want.

ShowMove and resize toolbars

  1. Press ALT to select the menu bar (menu bar: The horizontal bar below the title bar that contains the names of menus. A menu bar can be the built-in menu bar or a custom menu bar.).
  2. Press CTRL+TAB repeatedly to select the toolbar (toolbar: A bar with buttons and options that you use to carry out commands. To display a toolbar, press ALT and then SHIFT+F10.) you want.
  3. In the toolbar, press CTRL+SPACE to display the Toolbar Options menu.
  4. Do one of the following:

ShowResize a toolbar

  1. Select the Size command, and then press ENTER.
  2. Use the arrow keys to resize the toolbar. Press CTRL+ the arrow keys to resize one pixel at a time.

ShowMove a toolbar

  1. Select the Move command, and then press ENTER.
  2. Use the arrow keys to position the toolbar. Press CTRL+ the arrow keys to move one pixel at a time. To undock the toolbar, press DOWN ARROW repeatedly. To dock the toolbar vertically on the left or right side, press LEFT ARROW or RIGHT ARROW respectively when the toolbar is all the way to the left or right side.

ShowUse dialog boxes

To do this Press
Move to the next option or option group TAB
Move to the previous option or option group SHIFT+TAB
Switch to the next tab in a dialog box CTRL+TAB
Switch to the previous tab in a dialog box CTRL+SHIFT+TAB
Move between options in an open drop-down list, or between options in a group of options Arrow keys
Perform the action assigned to the selected button; check or clear the selected check box SPACEBAR
Open the list if it is closed and move to that option in the list First letter of an option in a drop-down list
Select an option; select or clear a check box ALT+ the letter underlined in an option
Open a selected drop-down list ALT+DOWN ARROW
Close a selected drop-down list; cancel a command and close a dialog box ESC
Perform the action assigned to a default button in a dialog box ENTER

ShowUse edit boxes within dialog boxes

An edit box is a blank in which you type or paste an entry, such as your user name or the path (path: The route that the operating system uses to locate a folder or file; for example, C:\House finances\March.doc.) to a folder.

To do this Press
Move to the beginning of the entry HOME
Move to the end of the entry END
Move one character to the left or right LEFT ARROW or RIGHT ARROW
Move one word to the left CTRL+LEFT ARROW
Move one word to the right CTRL+RIGHT ARROW
Select or unselect one character to the left SHIFT+LEFT ARROW
Select or unselect one character to the right SHIFT+RIGHT ARROW
Select or unselect one word to the left CTRL+SHIFT+LEFT ARROW
Select or unselect one word to the right CTRL+SHIFT+RIGHT ARROW
Select from the insertion point to the beginning of the entry SHIFT+HOME
Select from the insertion point to the end of the entry SHIFT+END

ShowUse the Open, Save As, and Insert File dialog boxes

The Open, Save As, and Insert File dialog boxes support standard dialog box keyboard shortcuts. (To view standard shortcuts for dialog boxes, refer to the Use dialog boxes and Use edit boxes within dialog boxes sections in this topic.) These dialog boxes also support the shortcuts below.

To do this Press
Go to the previous folder ALT+1
Up One Level Button image button: open the folder up one level above the open folder ALT+2
Search the Web Button image button: close the dialog box and open your Web search page (search page: A page from which you can find and go to other Internet sites or to documents on an intranet. Many search pages provide various ways to search, such as by topic, by keyword, or by matches to user queries.) ALT+3
Delete Button image button: delete the selected folder or file ALT+4
Create New Folder Button image button: create a new folder ALT+5
Views button: switch among available folder views ALT+6
Tools button: show the Tools menu ALT+7 or ALT+L
Display a shortcut menu (shortcut menu: A menu that shows a list of commands relevant to a particular item. To display a shortcut menu, right-click an item or press SHIFT+F10.) for a selected item such as a folder or file SHIFT+F10
Move between options or areas in the dialog box TAB
Open the Look in list F4 or ALT+I
Refresh the file list F5

ShowUse program windows

To do this Press
Switch to the next window ALT+TAB
Switch to the previous window ALT+SHIFT+TAB
Close the selected program window; if this is the only open window, closes the program ALT+F4
Move to a pane from another pane in the program window (counterclockwise direction) SHIFT+F6
When more than one window is open, switch to the next window CTRL+F6
Switch to the previous window CTRL+SHIFT+F6
When a document window is not maximized, performs the Move command (on the Control menu for the window). Use the arrow keys to move the window, and, when finished, press ESC. CTRL+F7
When a document window is not maximized, performs the Size command (on the Control menu for the window). Use the arrow keys to resize the window, and, when finished, press ESC. CTRL+F8
Minimize a window to an icon (works only for some Microsoft Office programs) CTRL+F9
Copy a picture of the screen to the Clipboard PRINT SCREEN
Copy a picture of the selected window to the Clipboard ALT+PRINT SCREEN

Outlook shortcuts

ShowFor basic navigation

To do this Press
Switch to Mail CTRL+1
Switch to Calendar CTRL+2
Switch to Contacts CTRL+3
Switch to Tasks CTRL+4
Switch to Notes CTRL+5
Switch to Folder List in Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes buttons for the Mail, Calendar, and Tasks views and the folders within each view. Click a folder to show the items in the folder.) CTRL+6
Switch to Shortcuts CTRL+7
Next item (with item open) CTRL+COMMA
Previous item (with item open) CTRL+PERIOD
Switch between the Folder List and the main Outlook window F6 or CTRL+SHIFT+TAB
Move among the Outlook window, the Navigation Pane, and the Reading Pane TAB
Move around within the Navigation Pane Arrow keys
Go to a different folder CTRL+Y
Expand/collapse a group (with a group selected) in the Navigation Pane PLUS or MINUS SIGN on the numeric keypad
Collapse/expand a group in the e-mail message list Left and right arrow keys

ShowTo create an item or file

To do this Press
Appointment CTRL+SHIFT+A
Contact CTRL+SHIFT+C
Distribution list CTRL+SHIFT+L
Fax CTRL+SHIFT+X
Folder CTRL+SHIFT+E
Journal entry CTRL+SHIFT+J
Meeting request CTRL+SHIFT+Q
Message CTRL+SHIFT+M
Note CTRL+SHIFT+N
new Office document. CTRL+SHIFT+H
Post in this folder CTRL+SHIFT+S
Search Folder CTRL+SHIFT+P
Task CTRL+SHIFT+K
Task request CTRL+SHIFT+U

ShowFor all items

To do this Press
Display ScreenTip for the active element SHIFT+F1
Save CTRL+S or SHIFT+F12
Save and Close, Send ALT+S
Save As F12
Undo CTRL+Z or ALT+BACKSPACE
Delete CTRL+D
Print CTRL+P
Copy item CTRL+SHIFT+Y
Move item CTRL+SHIFT+V
Check names CTRL+K (using the Outlook e-mail editor)
Check spelling F7
Flag for follow-up CTRL+SHIFT+G
Forward CTRL+F
Send/post/invite all ALT+S
Find items F3 or CTRL+E
Search for text in items F4
Find next during text search SHIFT+F4
Use Advanced Find CTRL+SHIFT+F
Create a new Search Folder CTRL+SHIFT+P
Turn on editing in a field (except icon view) F2

ShowFor e-mail

To do this Press
Switch to Inbox CTRL+SHIFT+I
Switch to Outbox CTRL+SHIFT+O
Choose the account from which to send a message CTRL+TAB (with focus on the To line) and then TAB to the Accounts button
Send ALT+S
Reply to a message CTRL+R
Reply all to a message CTRL+SHIFT+R
Mark a message as not junk CTRL+ ALT+J
Display blocked external content (in a message) CTRL+SHIFT+I
Post to a folder CTRL+ SHIFT+S
Check for new mail CTRL+M or F9
Go to the next message UP ARROW
Go to the previous message DOWN ARROW
Go to the row above (message or group heading) ALT+ UP ARROW
Go to the row below (message or group heading) ALT+ DOWN ARROW
Compose a new message CTRL+N
Open a received message CTRL+O
Display the Address Book CTRL+SHIFT+B
Convert an HTML or RTF message to plain text CTRL+SHIFT+O
Add a Quick Flag to a message INSERT
Display the Flag for Follow Up dialog box CTRL+SHIFT+G
Mark as read CTRL+Q
Show the menu to download pictures, change automatic download settings, or add a sender to the Safe Senders List. CTRL+SHIFT+W

ShowFor Calendar

To do this Press
Accept ALT+C
Decline ALT+D

See also under Views, Day/Week/Month view and For Date Navigator.

ShowFor Contacts

To do this Press
Dial CTRL+SHIFT+D
Enter a name in the Find a Contact box F11

ShowFor Tasks

To do this Press
Accept ALT+C
Decline ALT+D

ShowTo format text

To do this Press
Display the Format menu ALT+O
Switch case (with text selected) SHIFT+F3
Add bold CTRL+B
Add bullets CTRL+SHIFT+L
Add italics CTRL+I
Increase indent CTRL+T
Decrease indent CTRL+SHIFT+T
Left align CTRL+L
Center CTRL+E
Underline CRTL+U
Increase font size CTRL+]
Decrease font size CTRL+[
Cut CTRL+X or SHIFT+DELETE
Copy CTRL+C or CTRL+INSERT
Paste CTRL+V or SHIFT+INSERT
Clear formatting CTRL+SHIFT+Z or CTRL+SPACEBAR

ShowTo add Web information to items

To do this Press
Edit a URL in the body of an item CTRL+left mouse button
Specify a Web browser SHIFT+left mouse button
Insert a hyperlink CTRL+K (When using Word as e-mail editor only)

ShowFor print preview

To do this Press
Open print preview CTRL+F2
Print a print preview ALT+P
Print preview page setup ALT+S or ALT+U
Zoom ALT+Z
Close print preview ALT+C

ShowFor send/receive

To do this Press
Starts send/receive for all defined Send/Receive groups with Include this group in Send/Receive (F9) selected. This can include headers, full items, specified folders, items less than a specific size, or any combination that you have defined. F9
Starts a send/receive for current folder retrieving full items (header, item, and any attachments) SHIFT+F9

Views

ShowTable view

ShowFor general use

To do this Press
Open an item ENTER
Select all items CTRL+A
Go to the item at the bottom of the screen PAGE DOWN
Go to the item at the top of the screen PAGE UP
Extend or reduce the selected items by one item SHIFT+UP ARROW or SHIFT+DOWN ARROW
Go to the next or previous item without extending the selection CTRL+UP ARROW or CTRL+DOWN ARROW
Select or unselect the active item CTRL+SPACEBAR
Move every item in the selection to the top or bottom in the list order CTRL+HOME or CTRL+END (with in-cell editing disabled)

ShowWith a group selected

To do this Press
Expand the group ENTER or RIGHT ARROW
Collapse the group ENTER or LEFT ARROW
Select the previous group UP ARROW
Select the next group DOWN ARROW
Select the first group HOME
Select the last group END
Collapses the group NUM -
Expands the group NUM+
Select the first item on screen in an expanded group or the first item off screen to the right RIGHT ARROW

ShowFor all groups

To do this Press
Collapses all groups CONTROL+NUM -
Expands all groups CONTROL+NUM+

ShowDay/Week/Month view

ShowFor all three

To do this Press
View from 1 through 9 days ALT+key for number of days
View 10 days ALT+0 (ZERO)
Switch to weeks ALT+HYPHEN SIGN
Switch to months ALT+EQUAL SIGN
Move between Calendar, TaskPad, and the Folder List CTRL+TAB or F6
Select the previous appointment SHIFT+TAB
Go to the previous day LEFT ARROW
Go to the next day RIGHT ARROW
Move selected item to the previous day when multiple days appear ALT+LEFT ARROW
Move selected item to the next day when multiple days appear ALT+RIGHT ARROW
Go to the same day in the next week ALT+DOWN ARROW
Go to the same day in the previous week ALT+UP ARROW

ShowFor Day view

To do this Press
Select the time that begins your work day HOME
Select the time that ends your work day END
Select the previous block of time UP ARROW
Select the next block of time DOWN ARROW
Select the block of time at the top of the screen PAGE UP
Select the block of time at the bottom of the screen PAGE DOWN
Extend or reduce the selected time SHIFT+UP ARROW or DOWN ARROW
Move an appointment With the cursor in the appointment, ALT+UP ARROW or DOWN ARROW
Change an appointment start or end time With the cursor in the appointment, ALT+SHIFT+UP ARROW or DOWN ARROW
Move selected item to the same day in the next week ALT+DOWN ARROW
Move selected item to the same day in the previous week ALT+UP ARROW

ShowFor Week or Month views

To do this Press
Go to the first day of the week HOME
Go to the last day of the week END
Go to the same day of the week in the previous week (or 5 weeks previous if viewing by month) PAGE UP
Go to the same day of the week in the next week (or 5 weeks ahead if viewing by month) PAGE DOWN
Move the appointment up, down, left, or right ALT+UP, DOWN, LEFT, or RIGHT ARROW
Change the duration of the selected block of time SHIFT+LEFT, RIGHT, UP, or DOWN ARROW; or SHIFT+HOME or END

ShowFor Date Navigator

To do this Press
Go to the first day of the current week ALT+HOME
Go to the last day of the current week ALT+END
Go to the same day in the previous week ALT+UP ARROW
Go to the same day in the next week ALT+DOWN ARROW
Go to the first day of the month ALT+PAGE UP
Go to the last day of the month ALT+PAGE DOWN

ShowFor address card views

ShowFor general use

To do this Press
Select a specific card in the list Type one or more letters of the name the card is filed under or of the field you are sorting by
Select the previous card UP ARROW
Select the next card DOWN ARROW
Select the first card in the list HOME
Select the last card in the list END
Select the first card on the current page PAGE UP
Select the first card on the next page PAGE DOWN
Select the closest card in the next column RIGHT ARROW
Select the closest card in the previous column LEFT ARROW
Select or unselect the active card CTRL+SPACEBAR
Extend the selection to the previous card and unselect cards after the starting point SHIFT+UP ARROW
Extend the selection to the next card and unselect cards before the starting point SHIFT+DOWN ARROW
Extend the selection to the previous card, regardless of the starting point CTRL+SHIFT+UP ARROW
Extend the selection to the next card, regardless of the starting point CTRL+SHIFT+DOWN ARROW
Extend the selection to the first card in the list SHIFT+HOME
Extend the selection to the last card in the list SHIFT+END
Extend the selection to the first card on the previous page SHIFT+PAGE UP
Extend the selection to the last card on the last page SHIFT+PAGE DOWN

ShowTo move between cards without changing the selection

To use the following keys, make sure a card is selected. To select a card, click the card heading.

To do this Press
To the next card CTRL+DOWN ARROW
To the previous card CTRL+UP ARROW
To the first card in the list CTRL+HOME
To the last card in the list CTRL+END
To the first card on the previous page CTRL+PAGE UP
To the first card on the next page CTRL+PAGE DOWN
To the closest card in the previous column CTRL+LEFT ARROW
To the closest card in the next column CTRL+RIGHT ARROW
To a field in the active card F2

ShowTo move between fields in a card

To use the following keys, make sure a field in a card is selected. To select a field when a card is selected, click the field or press F2.

To do this Press
Move to the next field and, from the last field of a card, move to the first field in the next card TAB
Move to the previous field and, from the first field of a card, move to the last field in the previous card SHIFT+TAB
Move to the next field, or add a line to a multi-line field ENTER
Move to the previous field without leaving the active card SHIFT+ENTER
Display the insertion point in the active field to edit text F2

ShowTo move between characters in a field

To use the following keys, make sure a field in a card is selected. To select a field when a card is selected, click the field or press F2.

To do this Press
Add a line in a multi-line field ENTER
Move to the beginning of a line HOME
Move to the end of a line END
Move to the beginning of a multi-line field PAGE UP
Move to the end of a multi-line field PAGE DOWN
Move to the previous line in a multi-line field UP ARROW
Move to the next line in a multi-line field DOWN ARROW
Move to the previous character in a field LEFT ARROW
Move to the next character in a field RIGHT ARROW

ShowFor Timeline view (Tasks or Journal)

ShowWhen an item is selected

To do this Press
Select the previous item LEFT ARROW
Select the next item RIGHT ARROW
Select several adjacent items SHIFT+LEFT ARROW or SHIFT+RIGHT ARROW
Select several nonadjacent items CTRL+LEFT ARROW+SPACEBAR or CTRL+RIGHT ARROW+SPACEBAR
Open the selected items ENTER
Display the items one screen above the items on screen PAGE UP
Display the items one screen below the items on screen PAGE DOWN
Select the first item on the timeline (if items are not grouped) or the first item in the group HOME
Select the last item on the timeline (if items are not grouped) or the last item in the group END
Display (without selecting) the first item on the timeline (if items are not grouped) or the first item in the group CTRL+HOME
Display (without selecting) the last item on the timeline (if items are not grouped) or the last item in the group CTRL+END

ShowWhen a group is selected

To do this Press
Expand the group ENTER or RIGHT ARROW
Collapse the group ENTER or LEFT ARROW
Select the previous group UP ARROW
Select the next group DOWN ARROW
Select the first group on the timeline HOME
Select the last group on the timeline END
Select the first item on screen in an expanded group or the first item off screen to the right RIGHT ARROW

ShowWhen a unit of time on the time scale for days is selected

To do this Press
Move back in increments of time that are the same as those shown on the time scale LEFT ARROW
Move forward in increments of time that are the same as those shown on the time scale RIGHT ARROW
When the lower time scale is selected, select the upper time scale SHIFT+TAB
When the upper time scale is selected, select the lower time scale TAB
When the lower time scale is selected, select the first item on screen or the first group on screen if items are grouped TAB

 
 
Applies to:
Outlook 2003