Install IRM for e-mail messages

Information Rights Management (IRM), available in Microsoft Office Outlook 2007, allows individuals to specify access permissions to e-mail messages. By using IRM, it helps prevent sensitive information from being printed, forwarded, or copied by unauthorized people. Your organization must install and deploy IRM before you can use it.

For more information about IRM in Office Outlook 2007, see Introduction to using IRM for e-mail messages.

Running Windows Vista     The Windows Rights Management Services (RMS) Client is already installed. Go to the following section, Step 2: Download permissions.

Running Microsoft Windows XP     The Windows Rights Management Services (RMS) Client Service Pack 1 (SP1) must be installed on your computer either by you or your RMS administrator. To install IRM, you should start with Step 1: Install the Windows Rights Management Services (RMS) Client.

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Step 1: Install the Windows Rights Management Services (RMS) Client

 Note   If you use a computer that is running Windows Vista, the Windows Rights Management Services (RMS) Client is already installed.

  1. In Windows XP, click the Start button, and then click Control Panel.
  2. Click Add or Remove Programs, and then click Add or Remove Programs.
  3. Click Add New Programs.
  4. In the list of programs, click Windows Rights Management Services Client, and then click Add.

 Note   In Classic view, double-click Add or Remove Programs, and then in the left pane, click Add New Programs. In the list of programs, click Windows Rights Management Services Client, and then click Add.

Alternatively, when you first try to open files that have been rights managed by using IRM, the 2007 Office release prompts you to download the Windows Rights Management Services Client if you are running a computer without that software. For more information about the Windows Rights Management Services Client, visit the Windows Rights Management Services Web site.

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Step 2: Download permissions

The first time that you try to open an e-mail message that uses restricted permission, you must connect to a licensing server to verify your credentials and to download a use license. The use license defines the level of access that you have to a file. This process is required for each file that uses restricted permission. In other words, content with restricted permission cannot be opened without a use license. Downloading permissions requires that Microsoft Office send your credentials (which includes your e-mail address) and information about your permission rights to the licensing server. Information that is contained in the e-mail message is not sent to the licensing server. For more information, read the Privacy Statement.

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Step 3: Configuring IRM policies and permissions

A Windows Rights Management Services (RMS) administrator configures company-specific IRM policies that define who can access information and what level of editing is permitted for an e-mail message. For example, a company administrator might define a rights template called "Company Confidential," which specifies that an e-mail message that uses that policy can be opened only by users inside the company domain. For more information about the Windows Rights Management Services Client, visit the Windows Rights Management Services Web site.

ShowI don't see the permission level that I want

After installing and configuring IRM on your computer, you can view the permission levels available to you by clicking the Microsoft Office ButtonButton image , and then pointing to Permissions Permission command.

Custom permissions are those created by your e-mail administrator and based on company policies. If you do not see a specific permission in the Set permission on this item list, it might be because one of the following reasons.

  • You must use a different Windows user account. For more information, see the "Change the Windows user account used to send rights-managed e-mail messages" section in the Send an e-mail message with restricted permission by using IRM article.
  • The permission level is not available to you or might not be included in your company's IRM policy. You should submit a request to your e-mail administrator to make any changes.

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Applies to:
Outlook 2007