Import your messages or account from Outlook Express to Outlook

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Applies to
Microsoft Office Outlook® 2003
Microsoft Outlook® 2002

Microsoft Outlook® Express is a no-cost, basic e-mail program that is included with Microsoft Internet Explorer. You can import e-mail messages from Outlook Express into Outlook. The process you use depends on whether the two e-mail programs are installed on the same computer.

In Outlook Express, each folder corresponds to a group of stored messages; for example, the Outlook Express Inbox folder is a single file, Inbox.dbx. Conversely, Outlook stores each message as an individual file. If Outlook Express and Outlook are installed on different computers, you need to know this information so that you can find and copy the correct folder when needed.

To import e-mail messages, choose a procedure based on whether Outlook Express and Outlook are installed on the same or different computers.

Import messages from Outlook Express

ShowWhen Outlook and Outlook Express are installed on the same computer

  1. In Outlook, on the File menu, click Import and Export.
  2. Click Import Internet Mail and Addresses, and then click Next.
  3. Click Outlook Express.
  4. Select the Import mail check box.
  5. Click Next.
  6. Click Finish.
  7. To save a copy of the import summary to your Inbox, click Save in Inbox.

ShowWhen Outlook and Outlook Express are installed on different computers

To transfer messages by using the Import and Export Wizard, you must first locate and copy the correct files from the computer where Outlook Express is installed to the computer where Outlook is installed.

 Note   Copying the Outlook Express information to a shared location won't work. You must copy the folder to the same computer where Outlook is installed.

Copy Outlook Express folder

  1. On the computer where your Outlook Express account is set up, in Outlook Express, on the Tools menu, click Options.
  2. Click the Maintenance tab.
  3. Click Store Folder, and then note the entire path shown in the field in the Store Location dialog box.

 Tip   Record this location so that you can recall it later in this procedure. You can do this quickly by selecting the information in the field, pressing CTRL+C to copy, and then opening Microsoft Notepad and pressing CTRL+V to paste it there.

  1. If necessary, modify the default view in Windows Explorer so that you can see hidden folders. The Outlook Express folder is located in a hidden folder.

ShowHow?

ShowMicrosoft Windows® XP or Microsoft Windows Server™ 2003

  1. Click Start, and then click My Computer.
  2. On the Tools menu, click Folder Options.
  3. Click the View tab, and then click the Show hidden files and folders option.

ShowMicrosoft Windows® 2000

  1. Double-click My Computer on your desktop.

 Note   If My Computer is not on your desktop, click Start, point to Programs, point to Accessories, and then click Windows Explorer.

  1. On the Tools menu, click Folder Options.
  2. Click the View tab, and then click the Show hidden files and folders option.
  1. Browse to the location that you found in the Store Location dialog box.
  • Do one of the following: Copy the entire Outlook Express folder to removable media, such as a floppy disk, DVD, or portable memory device, and then copy it to the computer where Outlook is installed.

 Note   When you transfer this information to the computer with Outlook, the destination is not critical, because the information will only be stored there temporarily. Copy it to a place that you can easily remember and find.

  • Copy the entire Outlook Express folder to a network location that the computer with both Outlook and Outlook Express has access to.
  1. On the computer where Outlook is installed, open Outlook Express. If prompted to create an e-mail account, click Cancel.
  2. On the Tools menu, click Options.
  3. Click the Maintenance tab.
  4. Click Store Folder and then click Change.
  5. Browse to the location where you copied the Outlook Express folder, and then click the folder that you copied in step 6. Click OK.
  6. To close the Store Location dialog box, click OK.
  7. When prompted to use the new messages or replace them with messages from the old store location, click Yes to switch to that store.
  8. Close Outlook Express, and then open it again to complete the process.

Import Outlook Express messages into Outlook

  1. In Outlook, on the File menu, click Import and Export.
  2. Click Import Internet Mail and Addresses, and then click Next.
  3. Click Outlook Express.
  4. Select the Import mail check box.
  5. Click Next.
  6. Click Finish.
  7. To save a copy of the import summary to your Inbox, click Save in Inbox.

Import account information

ShowImport account name and server settings from Outlook Express

  1. In Outlook, on the File menu, click Import and Export.
  2. Click Import Internet Mail Account Settings, and then click Next.
  3. Click Outlook Express, and then click Next.
  4. Follow the remaining instructions in the Import and Export Wizard.

 
 
Applies to:
Outlook 2003