Ignore all email messages in a conversation

You can keep unwanted conversations out of your Inbox by using the Ignore Conversation feature. Ignore Conversation removes all messages related to the conversation that you select, and moves future messages in the conversation directly to your Deleted Items folder.

ShowWhat is a Conversation?

You might know a Conversation by the term email thread. A Conversation is the complete set of email messages from the first message through all responses. The messages of a Conversation have the same subject.

For example, when you send a message to someone and then they reply a Conversation results. In many Conversations, there might be many replies back and forth. Multiple people might reply to different messages in the Conversation.


  1. In the message list, click the conversation or any message within the conversation that you want to ignore.
  2. Click Home.
  3. In the Delete group, click Ignore.

Ignore command on the ribbon

If you are working from an open message, click Message, and then in the Delete group, click Ignore.

  1. Click Ignore Conversation.

 Note    The Ignore Conversation command in step 4 appears in the Ignore Conversation dialog box. This dialog box doesn’t appear if you previously selected the Don’t show this message again check box.

To stop ignoring a conversation, do the following:

 Note    You can only recover an ignored conversation if it is still available in the Deleted Items folder.

  1. In the Deleted Items folder, click the conversation that you want to recover, or any message within that conversation. By default, the Deleted Items folder is arranged by date. To change to Conversation view, click Arrange By, and then click Conversation.
  2. Click Home.
  3. In the Delete group, click Ignore.

Ignore command on the ribbon

  1. Click Stop Ignoring Conversation.

The conversation is moved back to your Inbox. Future messages are delivered to your Inbox.

 Note    The Stop Ignoring Conversation command in step 4 appears in the Stop Ignoring Conversation dialog box. This dialog box doesn’t appear if you previously selected the Don’t show this message again check box.

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Applies to:
Office 365 Enterprise, Office 365 Midsize Business, Office 365 Small Business, Outlook 2013